Parimatch Casino - Casino not closing account

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Informação da reclamação

Cassino em disputa

Parimatch Casino

Motivo

Encerramento de conta

mak070707

I have mailed them twice to close my account but they play a deaf ear to it. No response or account closure whatsoever, in past also I faced the same issue, strict action should be taken against casinos that do not let customers close their accounts, I am attaching two screenshots... a month apart but no response whatsoever. Even their customer care is lame.

AskGamblers

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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