N1Bet Casino - N1Bet casino delayed payment

RESOLVIDA

Informação da reclamação

Cassino em disputa

N1Bet Casino

Valor

$ 1800

Postado em 13 de julho de 2024

Hi

This is my 3rd complaint against the above casino... They meant to delay my winnings and now since 14/06/24 I did not receive them.

They used to return it back to the account again so to lose them, and again you need to wait for 10 working days after staying already 10 working days... Can you help to retrieve this issue... You will find the dated conversations and pdf account details on the above mentioned dates.

Postado em 14 de julho de 2024

Thanks for your support

Postado em 15 de julho de 2024

Hello MELSHARFA,

We understand that this concerns a payment that the bank returned to us on 2024-07-05, and which we processed again. Our support team will contact you shortly with instructions on what to do next. We will need to clarify a few details with the bank employee.

Postado em 17 de julho de 2024

I did not get anything till now...what a delay since 14/06/24
What if I have winnings of 50000 £ ...will it take a year to reach me!?

Postado em 18 de julho de 2024

Good day,

We are not solely responsible for payment processing; it involves coordination with both the payment provider and the bank. Previously, your transactions were completed successfully, but recently the bank has returned the funds. Consequently, we need to investigate the issue with the provider since the withdrawal is successful on our side but didn't reach your bank account. Thank you for your patience.

Postado em 18 de julho de 2024

I will wait as I have no choice

Postado em 20 de julho de 2024

Any updates,!? Thank you

Postado em 22 de julho de 2024

Hello MELSHARFA,

We understand your concern and want to assure you that we are doing everything possible to resolve the issue. Currently, we are awaiting a response from our payment provider, which is necessary to complete the review of your case.

Postado em 23 de julho de 2024

Can you give time frame because this withdrawal now 39 days!!!!

Postado em 24 de julho de 2024

Dear MELSHARFA,

We have sent you the confirmation of the transfer along with all the necessary information in a file named 33Q4DP5. This file contains all the relevant details. Please contact your bank to verify the status of the transfer on their end.

Postado em 24 de julho de 2024

I already contacted them and no money received as per them

N1Bet Casino Reclamações

  • 11 de 14 resolvida
  • há 1 dia resposta méd.
  • há 6 dias vida útil méd. da reclamação
  • 1,401 USD valor médio

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