Evobet Casino - Withdrawals disabled for no reason

Dear Evobet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Ask Gamblers,

We would like to inform you that the account is still under investigation by the relevant department.

All comments have been forwarded and we shall notify the complainant via email once it has been concluded.

We kinldy request your patience.


Best regards,

Evobet Support Team

Answer from Evobet is exactly my complaint!! No reason for review?? No time frime when will be resolved??

Dear Ask Gamblers,

We would like to inform you that the complainant has been informed via email regarding the outcome of the account investigation.


Kind regards,

Evobet Support Team

Dear @bisu25,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Evobet took away my profit. Accusing me for violating terms n cond without any proof. They just wrote it :). I did not do it ofc. My play and profit was 100% clean and fair.
They allowed me to withdaw my deposit which I did. I guess this case is closed. I will not push this further cos its not worth it. All I can say is that evobet is a scam of a site and will rate it as -1/5 on any forum. I stand behind my words and fairplay. Thats all for now.

Dear Evobet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Evobet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear AskGamblers,

Thank you for reopening the complaint and giving us the opportunity to review it.

Since the post on July 25th 2022 referred to a direct email at suppor­­t@­a­s­kg­­amb­­le­r­s.com, could you please review and confirm you still require the above information in that address?

Please note that in their latest post, user BISU25 considered the case closed but we have no issues presenting our evidence (in confidentiality of course) if so requested.

Best regards,
The Evobet Team

Dear Evobet Casino,

Kindly note that the AskGamblers Complaint Team still requires evidence and details regarding this dispute. Please send requested information to suppor­t@a­skg­amb­ler­s.com

Thank you for your cooperation.

Hell AskGamblers team,

Thank you for your prompt reply.

We have forwarded the relevant information via suppor­­t@­a­s­kg­­amb­­le­r­s.com and we are looking forward to your feedback.

Best regards,
The EvoBet Team

Dear all,

Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the Evobet Casino team.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.