Cleopatra Casino - Days later my 15 AUD deposit still not added

Dear 22DONNA,
we have started investigating your issue, we will let you know as soon as possible about the results.
Sorry for the inconveniences, please, and thank you for your patience!

If you want I can give you the details of my Myneosurf e wallet so that way you can have access to it and you can see exactly what I’m talking about here.because all the transaction I made are all in transaction history on my Myneosurf account.this is similar situation with my BAO casino account only the difference is for BAO I use neosurf voucher but with you I used Myneosurf account and it’s more detailed when it comes to transaction issue because you can see exactly how’s the deposit made.

Dear 22DONNA,
The deposit has been added to your balance successfully!
We apologize once again for the temporary inconveniences caused, and we wish you a nice day! Hope to see you again at Cleopatra Casino.

Dear @22Donna,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

Thanks very much askgambler family again you never fail us to help and amaze in so many ways.keep it up for helping people like us.more power:)

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.