Betswap Casino - 500 euro no payment

RESOLVIDA

Informação da reclamação

Cassino em disputa

Betswap Casino

Valor

€ 500

rebecca85 França
há 10 meses

Hello,

Could you please help me, I have a withdrawal still pending customer service told me that the transaction had been made and is still pending, and then he told me that he has a problem with the payment, the payment has not even been made otherwise it would be rejected.

I would like to receive my payment of 500 euros because the deadline has already passed and is still not processed.

Thank you

rebecca85 França
há 10 meses

hello now the casino no longer responds to the email sent?

rebecca85 França
há 10 meses

hello I would like to point out that I was paying in cryptocurrency and that everything went well and quickly, I think that the problem comes from the withdrawal by credit card from my bank, they helped me a lot and were patient for me to make my withdrawal. thank you betswap is Askkgamblers.

rebecca85 França
há 10 meses

They helped me make a withdrawal in the cryptocurrency they chose, I got fooled!!! because I can't transfer the money to my bank account with this method, they are very dishonest

rebecca85 França
há 10 meses

I request a permanent account closure with them, they have vice rooms

AskGamblers
há 10 meses

Dear Betswap Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
há 6 meses

Dear all,

This complaint has been reopened as per Betswap Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

há 6 meses

Dear Rebecca,

We have identified that your account was closed on June 13th and that your payment was successfully issued via the crypto network following your approval.

Is there anything else pending on this claim that we can assist with? Please let us know if you need further support.

Best regards,
Betswap.gg Customer Support

AskGamblers
há 6 meses

Dear @rebecca85,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

rebecca85 França
há 6 meses

hello thank you Askgamblers, and I received my payment

AskGamblers
há 6 meses

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Betswap Casino Reclamações

  • 3 de 5 resolvida
  • há 1 dia resposta méd.
  • há 6 dias vida útil méd. da reclamação
  • 1,044 USD valor médio

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