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Helabet Casino - Deposit amount not received since 22 Sep 2023

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苦情情報

係争中のカジノ

ヘラベットカジノ

₹ 20000

投稿日 2023年10月23日

Sir, I deposited 20000 INR on 22nd September 2023 but didn't receive the funds.

I have contacted the support team, and they asked for screenshots I provided, and then they asked for a bank statement, I submitted that too, and now neither their app-based customer support replies nor their email support.

I am sending them emails every day but they didn't even bother to reply.

Please sir look into the matter.

Thanks

投稿日 2023年10月23日

Hello dear Customer. Send your player ID so I can find the transaction and clarify this situation

投稿日 2023年10月23日

My helabet id is 648348625, I have sent all the relevant documents to your mail id , please look into the matter as it has been a month now since I deposited the money

投稿日 2023年10月24日

Sir I am again requesting you to look into the matter and add my deposit amount to my account. @askgamblers @helabetcasino

投稿日 2023年10月25日

Is it your receipt?

投稿日 2023年10月25日

Yes, this is the screenshot I sent to your email support

投稿日 2023年10月25日

Dear Customer, we need payment screenshot for checking, not bank statement

投稿日 2023年10月26日

This is the payment screenshot of the Paytm app which I selected at the time of deposit. I am attaching again the screenshot of the payment. I have made many deposits through the same Paytm number the other screenshot is also attached.

投稿日 2023年10月26日

48228811509
Please provide recipient’s UPI id for check

投稿日 2023年10月26日

I have deposited the money through Paytm and the wallet number you provided was < removed >. The details also attached

投稿日 2023年10月27日

Kindly check the details and add my deposit to my account as it has already been more than a month since I had made the deposit. Further your web based and email customer support is not working. T they didn't reply to any message. I am totally confused about your platform, you didn't add the deposit of customers l, neither you reply to their queries. I am requesting to Askgamblers.com to address the said issues with helabet. Thanks in obligue.