- Casinò regolamentato AAMS
- Diversi metodi di prelievo disponibili
- Un approccio moderno e di stile
- Chat dal vivo non disponibile
- L'assistenza telefonica non disponibile
- Possibili tempi lunghi per prelievo vincite
I nostri contenuti presentano link di affiliazione e potremmo ricevere una commissione sulle registrazioni e sui depositi effettuati tramite questi link. Sul nostro sito puoi trovare solo casinò autorizzati dall’ADM e verificati dai nostri esperti.
Mr Green Casino Dettagli
Qui trovi tutti i dettagli specifici di questo casino.
- Generale
- Pagamenti
- Giochi
- Gioco Responsabile
- Assistenza clienti
- E-Wallet 24 ore
- Trasferimenti bancari 1-5 giorni
- Carte di pagamento 1-5 giorni
- Prelievi nel Weekend No
- Vincite Jackpot Progressivi None
MrGreen è un casinò online ritenuto tra i più affidabili e sicuri, grazie alla lunga e reputabile presenza nel mercato svedese dal 2008. La versione italiana di questo sito di gioco offre un ampio repertorio di casino games, dai fornitori più famosi come NetEnt, Play’n Go e SG Gaming. È quotato alla borsa di Svezia, e regolamentato in Italia da ADM con la licenza AAMS e numero di concessione 15024.
Famoso anche per l’affascinante storia di Gentiluomo col capello verde, Mr Green ha un approccio amichevole verso i Green Gamers, come chiama i propri clienti. Offre intorno ai 200 giochi divisi fra slot machine e giochi da tavolo.
Restrizioni al gioco
Il sito di Mr Green Italia è offerto ai giocatori con la residenza registrata in Italia. Per poter aprire il conto gioco, e soprattutto prelevare le vincite, bisogna accettare il contratto e di seguito confermare i propri dati inviando la copia del fronte/retro del documento d’identità valido e del codice fiscale - come previsto dal regolamento di Agenzia delle Dogane e dei Monopoli.
Giochi virtuali
Il mercato dell'industria ruota in gran parte intorno alle slot machine, e MrGreen Casino ne sa qualcosa a riguardo. Nella sua selezione, vi è una varietà dalle semplici slot a tre rulli come la slot Xmas Joker e slot Eye of The Kraken, fino alle più popolari slot machine del mondo come la slot Starburst, slot Gonzo's Quest o slot Blood suckers.
Per coloro in cerca di giochi da tavolo, questo è il posto giusto per trovare una buona scelta di giochi e loro variazioni. Una decina di versioni di Blackjack e ancora di più di Roulette, sono più che sufficienti per chiamare la varietà di giochi ampia, ma c’è molto di più. Gli amanti dei giochi a carte e dadi, possono cimentarsi in altri giochi come Baccarat, Texas Hold’em Pro e Casino Hold’em.
Infine, i giocatori possono mettere alla prova i popolari giochi dalla sezione a nominata Video poker. Non molto ampia, la categoria offre i giochi come 1 Hand Joker Wild, All American Double Up e Casino Hold’em.
Giochi dal vivo
Mr Green Casino dispone della sezione Live Casinò, grazie alla quale è possibile l’esperienza giocando contro i dealer dal vivo. L’attuale collezione di giochi consiste in circa 10 varianti in toto di Live Blackjack e Live Roulette.
Giochi su dispositivi mobili
Mr Green casinò è disegnato in modo da funzionare su tutti i dispositivi mobili, per cui i suoi membri possono accedere ai giochi online tramite piattaforme iOS o Android dei loro cellulari o tablet. Mr Green Casino Mobile è completamente ottimizzato per l’uso via smartphone, con l’accesso aperto a tutti i giochi senza bisogno di scaricarli.
Supporto
I giocatori possono contattare il Team di supporto via email, mentre la chat dal vivo non risulta disponibile, neanche ai registrati. L’operatore offre assistenza dalle 8 alle 20 tutti i giorni tranne la domenica, quando l'orario d’apertura è dalle 8 alle 15. In aggiunta, vi è la sezione FAQ con le domande frequenti e utili risposte.
Sicurezza e correttezza
Per tutelare i dati, Mr Green casino online impiega il sistema di criptazione SSL. Questo sistema impedisce ai terzi di accedere ai dati personali e finanziari, nel momento della transazione dei dati sensibili come quello del pagamento. I server di gioco del concessionario sono localizzati in Italia, in pieno rispetto dei requisiti determinati da ADM.
La correttezza del gioco è un’altra questione molto importante per questa casa di gioco online. Per assicurare un servizio giusto e imparziale, il sito utilizza il sistema testato che genera i risultati casuali e viene sistematicamente sottoposto ai controlli periodici. Purtroppo, i resultati dell’audit fatto dai terzi non sono visibili sul sito.
Il gioco responsabile
Con l’implementazione del sistema Green gaming, il casinò MrGreen dimostra di avere un approccio serio verso il problema del gioco patologico. Questo sistema di prevenzione permette a ogni giocatore di determinare il massimo importo della puntata, ancora prima di iniziare la sessione, mentre la “predictive tool” consente di controllare il proprio atteggiamento verso il gioco.
Reclami
Leggi i reclami lasciati da altri giocatori su Mr Green Casino. Scopri di più sui reclami.
Statistiche sui Reclami
Recensisci il casino
Condividi la tua opinione con altri giocatori. Sii il primo a recensire questo bonus!Le recensioni dei nostri giocatori più interessanti
Good Afternoon to you, INGMAR56. I hope my message finds you well and I would like to thank you for taking the time to review our Casino. My name is Leah and I currently represent Mr.Green on AskGamblers. Firstly, I am glad to see you enjoy the selection of games that we hold on our website, we hope to release new exciting games in the near future for our players. Secondly, I am sorry to read that you feel our customer support responding time was slow. We work on providing our customers with a reply within 24 hours of receiving their requests, and please accept my apologies if this was not the case for you. You have advised you feel our bonus and VIP system is a little complicated to understand so I would like to of course elaborate on this matter for you. To become a VIP here at Mr.Green certain criteria must be met, I am more than happy to provide this information for you. At your earliest convenience please can you kindly email [email protected] from your registered email address so I can locate your players account, once I have located your account I will then be able provide you the information you are requesting. In the meantime I hope you have a great day ahead and I look forward to hearing back from you.
The app is good. Not happy with it over all though.
I've played quite a few different places and this is the one in def wouldn't return to. Deposited £25 and got the bonus. At one point had £160 and wouldn't have liked. To withdraw (other sites let you withdraw If you forfeit the bonus) but I couldn't so carried on and lost the lot. At the end instill had over £900 of wagering to go even though I'd played about £300 so pretty impossible. The only thing that ever won over the stake amount were the bonus games which hardly came about. Not enough to sustain the wagering requirements. I also had the free 100 spins. Won about £30 on those but again wagering was showing at over £1000 on 100 spins so lost that as well.
Wouldn't waste anymore on this site now as there's much better.
Good Morning, KTANN. Thank you for leaving us your valuable feedback today. My name is Leah, I represent Mr.Green on AskGamblers. I am very sorry to read that you would not return to our Casino, I would like to of course address the matters you have mentioned in your previous message. I understand that you opted to take advantage of our bonus offer we currently have running for our players. In your message if I understood fully, you stated that at one point your players account stood at 160.00GBP, I am assuming this amount was real funds and not bonus funds as you then advised other sites let you withdraw if you forfeit an active bonus. We allow customers to also withdraw real funds over 30.00GBP and forfeit their active bonus like other casinos. I have provided you a link to our bonus general terms so you can review, please see below. I am sad to read that you carried on playing and lost your funds on Mr. Green. I would really like to review your players account and activity if I may. Can you kindly email myself at [email protected] and put my name in the subject line. If I receive your email from your registered email account I can then bring your players account up in our database and check to see what has happened. Here is the link as promised to our bonus terms and wagering : https://www.mrgreen.com/en/how-mr-greens-bonuses-work/ I look forward to hear back from you, Ktann.
No pending period by using e wallets, fastest withdrawals I have ever seen (1-2mins).
Live Chat and tall free support via telephone in German.
I can't understand the average rating here.
Good Afternoon, Stickphil. I hope my message finds you well and you are enjoying our Casino. I would like to thank you for leaving such kind comments for Mr.Green. Yours comments and feedback will certainly be forwarded to our payments team regarding their withdrawal times. I am also very happy to read you received your winnings within a matter of minutes to your account. I really hope you enjoy your winnings, Stickphil. If you need any assistance in the meantime, please contact our support agents which are more than happy to help you further. Have a great day ahead.
I think Mr Green is one of the most professional online gambling site I've discovered so far. I could see from the layout that it's not just any dodgy company but trustable one.
Based on my experience, I may say their slots bring quite good luck most of the times.
Documents required for approval is quite complicated (which made me feel like I was going to open a bank account) as I'm not British but I'm eligible to play. However, the staff assisted me and made things easy.
I received my first 100% welcome bonus as advertised. While I was chatting with one of the representative (initial K), I asked whether I would receive my second bonus and how much, she said 100%. I deposited but did not receive my bonus. So I contacted K through chat and she said that I should have not received my bonus as that 100% is only for the first one and I told her that she told me I would get. Finally she gave and it's as a gesture of goodwill. On the same day, she called me regarding my documents. I asked her about the advertisement I saw on their page (which is if we make our first deposit of £20 then we'll receive 100% match bonus and 50 fs) whether I'll get it if I make deposit of £20 *coz from what I understand is that the first deposit of £20, not first deposit (only) and she said yes I would get. Few days after I made the deposit and received nothing, so I contacted the customer care and he told me that he could see from the chat history there's nothing mentioning about it. I said K mentioned it over the phone that I would get and he said apparently he could not check phone call conversation history. When I confirm with K, she also denied she has said that. I was very disappointed and asked my account to be closed straight away.
My suggestion is, if you need to talk to them, try to do it through live chat instead of calling, and have all your conversation saved and email. (just in case some inconvenience happen in the future, you could show it to them).
I can understand sometimes staff can be very busy that they might forget what they have mentioned to customer. However, we customers just hold on to what have been mentioned to us.
If only this thing did not happen, I would have given 10 stars... :) Anyway, all the very best.
Good Afternoon, Listrix. My name is Leah and I am the representative for Mr.Green on AskGamblers. I would firstly like to take this opportunity to thank you for your feedback and comments. It is always a pleasure to receive constructive feedback from our players, this will help us improve and focus on our customer’s needs. I was really happy to read that you felt our casino is professional and trustworthy. Here at Mr.Green we always try our utmost to gain our players trust and make them feel at ease playing with us. I am also happy to read that our slots brought you some good luck and our staff helped you step by step with our verification process. Please accept my sincere apologies on behalf of our customer support team regarding the service that you experienced whilst contacting our representatives. We strive to maintain a high level of customer care to our players through our three contact channels, one being over the telephone and again I apologize that at the time you contacted you did not receive this level from us. I am also sorry to hear you wished to close your players account with us, this is such a shame as I can see you were enjoying our Casino up until you spoke with our agent regarding the bonus offered. Unfortunately, I hold no details for your players account, if you could be so kind to personally email myself from your registered email account so I can look into this matter for you and of course provide feedback to the representative that your spoke with here regarding your bonus. If you wish for me to look into this matter please can you email [email protected] and in put my name which is Leah in the subject line. In the meantime I hope you have a great weekend and thank you again.
What a perfect casino, played here one week, this is casino is top 1 on my list, it have everything what every player need: awesome design, lots of soft, instant withdraw on Skrill, great live support, amazing bonus politic.
10/10 love it
Good Morning, Jubas. My name is Leah and I am the representative of Mr.Green on AskGamblers. You advised in your message that you have been playing on Mr.Green for one week now, I would like to take this opportunity to welcome you to our casino as a new player, I hope you managed to take advantage of our welcome bonuses upon registration. Many thanks for the wonderful comments you have stated, it is lovely to receive such compliments from a player that is enjoying our casino. I have forwarded your feedback onto the relevant departments, I am sure they would love to hear your kind comments. In the meantime, if you need anything at all from us here at Mr.Green, please do not hesitate to contact us in our office. We offer 24 hour live support to our players. I wish you all the luck playing on Mr.Green and I hope you have a great day ahead. Leah
Good choice of games something for everyone easy to sign up and deposit had a little win
Rediculous waiting time on withdrawal processing three days and still waiting which I find too long. Do not keep updated. Live chat can tell you nothing arguably the most important thing to be efficient on a casino hence low rating.
Good Afternoon, Nexrandrew. I would firstly like to thank you for taking your time in reviewing our casino. I am of course happy to hear our registration process was clear and you experienced no issues with signing up to Mr.Green, and of course congratulations on your winnings with our Casino. I would like to sincerely apologize to you regarding our withdrawal processing waiting time. I understand you have been waiting for three days as you have mentioned and I of course can understand that you would like your winnings to be sent as soon as possible to you. I would really like to personally assist you with this. As I do not have any of your details please can you kindly email me at [email protected] and put my name which is Leah in the subject line. Once I have your email I can then personally look into your case and investigate as to why you have not yet received your winnings with us. I am in the office till 16.00 Uk time if you would like to provide me with your details I will try my utmost to assist you further. In the meantime I hope you have a great day ahead and I look forward to hearing back from you.
I like the big diversity of game providers that casino have. Fast and responsive support helped me to register an account and start playing. I was pleasantly surprised that site has Sweden version.
The design is too complicated for me. When I got that site the first time, I was confused about how can I get the list of available games and why I have to read all these texts first.
Same problem I got on Sportsbook. It looking very nice, but design is complicated for me comparing with other casinos and betting sites. Also from time to time there are errors happen and I see empty page without any event.
Good Morning to you, ArturNystrom. I hope you are having a great day so far! Firstly, I would like to take the time to thank you for reviewing our casino and providing us with your feedback. Secondly, you mentioned our support agents helped you register an Mr.Green players account so I would like to start by welcoming you to our casino as a new player and I hope you are enjoying the selection of games we have and I of course wish you all the luck playing with us. I am sorry to hear you feel our website design can be complicated and maybe at times a little confusing, I will of course forward this valuable feedback onto our technical team to be reviewed. Regarding the errors that occur whilst playing on Mr.Green, you should not see empty pages without any event. Please can you kindly email us here on [email protected] regarding this technical issue, so our team can look into this further for you and then provide you with a solution. In the meantime, I hope you have a great week ahead, and please, if you need any help at all just contact us via our live chat service or send us an email, we are more than happy to assist. Leah
The games were the usual standard affair, I did expect more but it had the games I wanted.
Was expecting more. Had seen all the hype about Mr Green on various places, and thought it would have been more than it was. Not that it was bad, just didn't live up to the hype.
Good Morning, CharleneBunny. I hope you are having a great day so far! I would like to thank you first of all for taking the time to review our casino and providing us with your valuable feedback. I am sorry to read you were expecting more from our casino. We are always open to new ideas from our players and will act on the feedback/ ideas they kindly provide to us. I would really like to hear what your expectations were when you joined Mr.Green?, your feedback will of course help us in achieving our player experience. If you can kindly email myself at [email protected]. I am more than happy to forward your feedback. In the meantime, I hope you have a great week ahead. If you need anything at all from us here at Mr.Green, please contact me back and I will assist you further. Leah
Personally I don't really trust online gambling, but if I do want to play.... I'll do several investigation before registering to any casino...... Mr Green was Established around 2009, therefore in these 7 years.... didn't really find much complaint or issue with players... or any sort of real conflict. Consequently, they reply to comments via this website times to time and/or try to help players resolving problems when arise.
Each casino own a license, sometimes 2.... well they have the jurisdictions of Malta and the UKGC!..... then you look at the software of Mr Green, Large numbers of choices, main platform of games are: Playtech, Microgaming, NetEnt, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), WMS (Williams Interactive), NextGen Gaming, Genesis Gaming, Leander Games, Quickspin, Yggdrasil Gaming, Edict (Merkur Gaming), Playson, Thunderkick, Elk Studios, Odobo and of course **Evolution** Live Gaming which AskGamblers forget to state into the presentation page.
Mr Green with their Evolution Lives games software added a new Live Game of Roulette called *Double Ball* .....what is that huh? well, it's a normal Roulette table, but with a twist! They've added 2 balls, which spin at the same time..... if they both drop in your number, the Pay out is x1300!!
Beside the amazing Live games, the site load quick and efficiently, with colorful green background! In term of Account management they've added all type of limits you can set up and reality checks as well.
One more thing, they've added "Sport-Book!" yeap, that's right! You can now bet Live on your favorite euro team with Mr Green! :)
As for my personal gaming goes, got a couples of Big win but as well lost as much....... although, not long ago I've received an Email from Mr Green..... saying they have a Gift for me awaiting in my Account? In my surprise, they've added a 100$ Bonus with no Wagering requirement! Whoa! Was in fact Amazed by this nice gesture! (probably due to my recent lost But still, very Generous :)
- Customer Support Email reply under 2 Hours
- Live chat reply under 5 mins
- Great VIP support!
- KYC checked under 7 hours
- Payout in 12 Hours
Overall, this is one of the Best trusted site online with Great feature, Promotions and Games! 9 Stars!
Mr Green lost 1 Star from me due to the forced Phone registration, indeed I understand why and the security feature behind it.... but still.
Here's a few things they need to work:
- Add more different Limits for slots 10cent to 2$** (as well for Blackjack or Roulette)
- Add 0.10 cent Roulette tables (La Partage Live Roulette would be nice)
- Would love to be able to have full Screen mode "totally full"
- No Love for Canadian, no EcoPayz payment option! :(
**For Example on another site my favorite slots i'm able to bet 10cent/20/30/40/50/1$ ... but sadly on Mr Green, it's only 20/40/60/1$
Alright, well.... My own conclusion still and remain a 9 Strong stars and would recommend Mr Green! :)
Good Morning, MrSilver. I hope you are having a great day so far! Many thanks for your wonderful comments, it is lovely to receive such constructive feedback and compliments from a player that is enjoying our Mr.Green experience. Our website was designed and implemented after gaining extensive feedback from the people that matter most to us, the players. I am happy to read you are enjoying our Sports Book that we have recently implemented for our players, fingers crossed your Euro Team wins! Regarding the different limits for Slots for 0.10Cents to 2.00. We have a range of titles that go from 0.10-2.00 for you to enjoy, the games Starburst and Lights are the most two popular choices for lower bets such as 0.10cents. You can of course also reduce the pay line on certain titles to reduce the amount you wager. Some great news, in a few weeks our team are implementing a lower bet level to our Roulette and Black Jack games, this change is underway, this way our players can enjoy our table games at a lower bet level. Also you touched upon the full screen mode, this change is also underway for our players. Unfortunately, regarding EcoPayz for CA customers we do not have this option available at this time, I have of course forwarded your feedback on regarding this, especially if our Canadian customers will benefit from this payment method, we can of course look into this. I hope you carry on enjoying playing with Mr.Green, in the meantime if you need any help at all please feel free to contact our customer support team, we are 24 hour for our customers to be able to provide instant help. I hope you have a great day ahead!
Easy to join big selection of games to enjoy good welcome promos
Long verification process/ pending process with no way of speeding it up I personally think 3 days is more than enough time to have paid a withdrawal out feel like I'm jumping through hoops!
Good Afternoon to you, Jgarf43. I hope you are having a wonderful day so far. My name is Leah and I am the representative of Mr.Green on AskGamblers. I would like to firstly thank you for taking the time to review our casino and provide us with your valuable feedback regarding our registration process and the games we provide to our players. I am also happy to hear you enjoyed our welcome promotion that we offer to new players and we will of course keep you up to date with all current/ future offers we will be running so you can enjoy some more. I would like to start by congratulating you on your winnings with our casino. Regarding our withdrawal process please accept my sincere apologies with waiting for your winnings. I would like to look into your case in more detail to see if I can help and provide you with the process of your withdrawal and I would like to check why your withdrawal was delayed. Please, can you kindly email [email protected] and mark your email for the attention of Leah, once I have this information I will personally investigate this matter for you and help you further. In the meantime I hope you have a great day ahead, Jgarf43, I look forward to hear back from yourself.
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Screenshot
Good selection games and deposit choice. Games can be play with mobile.
Customer support responding time is slow with email. Bonus and Vip customer system is too complicated to understand. It was taking several days and mails to understand how this casino promotion works. Vip customer status I've been waiting a month already no answer from there. For me it seems this casino works against the customer. Started playing 2 months ago, deposited 900 euros total plus had received 300 euro bonus but had no luck. Not a single withdrawal I've manage to make and no big wins in this time. Considering stop playing in this casino.