- Casinò regolamentato AAMS
- Diversi metodi di prelievo disponibili
- Un approccio moderno e di stile
- Chat dal vivo non disponibile
- L'assistenza telefonica non disponibile
- Possibili tempi lunghi per prelievo vincite
I nostri contenuti presentano link di affiliazione e potremmo ricevere una commissione sulle registrazioni e sui depositi effettuati tramite questi link. Sul nostro sito puoi trovare solo casinò autorizzati dall’ADM e verificati dai nostri esperti.
Mr Green Casino Dettagli
Qui trovi tutti i dettagli specifici di questo casino.
- Generale
- Pagamenti
- Giochi
- Gioco Responsabile
- Assistenza clienti
- E-Wallet 24 ore
- Trasferimenti bancari 1-5 giorni
- Carte di pagamento 1-5 giorni
- Prelievi nel Weekend No
- Vincite Jackpot Progressivi None
MrGreen è un casinò online ritenuto tra i più affidabili e sicuri, grazie alla lunga e reputabile presenza nel mercato svedese dal 2008. La versione italiana di questo sito di gioco offre un ampio repertorio di casino games, dai fornitori più famosi come NetEnt, Play’n Go e SG Gaming. È quotato alla borsa di Svezia, e regolamentato in Italia da ADM con la licenza AAMS e numero di concessione 15024.
Famoso anche per l’affascinante storia di Gentiluomo col capello verde, Mr Green ha un approccio amichevole verso i Green Gamers, come chiama i propri clienti. Offre intorno ai 200 giochi divisi fra slot machine e giochi da tavolo.
Restrizioni al gioco
Il sito di Mr Green Italia è offerto ai giocatori con la residenza registrata in Italia. Per poter aprire il conto gioco, e soprattutto prelevare le vincite, bisogna accettare il contratto e di seguito confermare i propri dati inviando la copia del fronte/retro del documento d’identità valido e del codice fiscale - come previsto dal regolamento di Agenzia delle Dogane e dei Monopoli.
Giochi virtuali
Il mercato dell'industria ruota in gran parte intorno alle slot machine, e MrGreen Casino ne sa qualcosa a riguardo. Nella sua selezione, vi è una varietà dalle semplici slot a tre rulli come la slot Xmas Joker e slot Eye of The Kraken, fino alle più popolari slot machine del mondo come la slot Starburst, slot Gonzo's Quest o slot Blood suckers.
Per coloro in cerca di giochi da tavolo, questo è il posto giusto per trovare una buona scelta di giochi e loro variazioni. Una decina di versioni di Blackjack e ancora di più di Roulette, sono più che sufficienti per chiamare la varietà di giochi ampia, ma c’è molto di più. Gli amanti dei giochi a carte e dadi, possono cimentarsi in altri giochi come Baccarat, Texas Hold’em Pro e Casino Hold’em.
Infine, i giocatori possono mettere alla prova i popolari giochi dalla sezione a nominata Video poker. Non molto ampia, la categoria offre i giochi come 1 Hand Joker Wild, All American Double Up e Casino Hold’em.
Giochi dal vivo
Mr Green Casino dispone della sezione Live Casinò, grazie alla quale è possibile l’esperienza giocando contro i dealer dal vivo. L’attuale collezione di giochi consiste in circa 10 varianti in toto di Live Blackjack e Live Roulette.
Giochi su dispositivi mobili
Mr Green casinò è disegnato in modo da funzionare su tutti i dispositivi mobili, per cui i suoi membri possono accedere ai giochi online tramite piattaforme iOS o Android dei loro cellulari o tablet. Mr Green Casino Mobile è completamente ottimizzato per l’uso via smartphone, con l’accesso aperto a tutti i giochi senza bisogno di scaricarli.
Supporto
I giocatori possono contattare il Team di supporto via email, mentre la chat dal vivo non risulta disponibile, neanche ai registrati. L’operatore offre assistenza dalle 8 alle 20 tutti i giorni tranne la domenica, quando l'orario d’apertura è dalle 8 alle 15. In aggiunta, vi è la sezione FAQ con le domande frequenti e utili risposte.
Sicurezza e correttezza
Per tutelare i dati, Mr Green casino online impiega il sistema di criptazione SSL. Questo sistema impedisce ai terzi di accedere ai dati personali e finanziari, nel momento della transazione dei dati sensibili come quello del pagamento. I server di gioco del concessionario sono localizzati in Italia, in pieno rispetto dei requisiti determinati da ADM.
La correttezza del gioco è un’altra questione molto importante per questa casa di gioco online. Per assicurare un servizio giusto e imparziale, il sito utilizza il sistema testato che genera i risultati casuali e viene sistematicamente sottoposto ai controlli periodici. Purtroppo, i resultati dell’audit fatto dai terzi non sono visibili sul sito.
Il gioco responsabile
Con l’implementazione del sistema Green gaming, il casinò MrGreen dimostra di avere un approccio serio verso il problema del gioco patologico. Questo sistema di prevenzione permette a ogni giocatore di determinare il massimo importo della puntata, ancora prima di iniziare la sessione, mentre la “predictive tool” consente di controllare il proprio atteggiamento verso il gioco.
Reclami
Leggi i reclami lasciati da altri giocatori su Mr Green Casino. Scopri di più sui reclami.
Statistiche sui Reclami
Recensisci il casino
Condividi la tua opinione con altri giocatori. Sii il primo a recensire questo bonus!Le recensioni dei nostri giocatori più interessanti
Good Afternoon, GIVEMELUCK16. I hope my message is finding you well today. My name is Leah and I am responsible for passing on all feedback that has been left by our players to the Mr.Green Team. I would like to start by thanking you for leaving us your valuable feedback and I am also happy to see you are enjoying our live casino and you feel our withdrawal times are fast for you. It is such a pleasure to hear great ideas suggested from our players , I have already forwarded your ideas onto our marketing team to review and hopefully implement for our players so thank you again for these suggestions. I can understand that it may be disappointing to our players that a fee is applicable after certain amount of withdrawals in one consecutive week. If this procedure were to change we will of course notify all our players. I wish you all the luck playing with our Casino, if you need anything at all please contact our helpful agents on our 24 hour live chat, we are all more than happy to assist. In the meantime, I hope you have a great week ahead.
Not a lot and the bonuses are not what they are made up to be.
The fact it wraps your deposit up in your bonus and you end up having to play about 2 grands worth of play to unlock £50! With all the bonuses it sounds too good to be true, and it is!
Good Morning, TANGERINE777. I hope my message is finding you well and you had a great weekend! My name is Leah, I am the representative for Mr.Green on Ask.Gamblers. I review and take onboard all feedback left for Mr.Green on AskGamblers and filter it to the relevant teams. I would like to thank you for leaving your feedback for us today. I am sorry to hear that you were dissatisfied with our current bonus program that we offer to our players. You will find on our website an area where you can view all bonus information and terms and conditions of bonuses offered. This specific area holds all information regarding wagering requirements, second chance bonus and free spin information. Most bonuses are attached with x35 wagering requirements unless stated otherwise. The deposit you would make into your players account will entitle you to a bonus. Mr Green will never tie up your money with wagering requirement’s when you make a deposit. Wagering will only be fulfilled when playing bonus money only. You mentioned in your feedback that you feel we do not offer a lot of bonuses with our Casino. Our Customer Support Team are more than happy to review your players account for any active bonuses. We also offer a 24 hour live chat service to all our players, please feel free to request a chat with our friendly agents and they will update you on any current promotions. In the meantime, I hope you have a great week ahead and if you need any further assistance please contact us here in the office, you will find our contact details on our website.
Easy to navigate site and to too much communication some places you feel inundated but very good
Really this is why the mark was so low I had a nice win on a Friday it is now Wednesday the following week and still not received my winnings . I've sent documents as they have asked and yet no funds have been released . The lady I spoke to yesterday Kelly was lovely and confirmed that my ID received was ok , just feels a bit of a con that they are still sitting on the Winnings
Good Morning to you, ZOECATS. I would like to take this chance to thank you for leaving me your feedback on Ask.Gamblers. My name is Leah, I represent Mr.Green for Ask.Gamblers. I am responsible for forwarding all players feedback onto the relevant teams and assisting players with any questions they may have. Regarding your winnings, I would really like to be able to help you further with the process of your pending withdrawal. I of course understand you would like to start enjoying your winnings as soon as possible. Unfortunately, I am not holding any of your account details to be able to locate your players account with Mr.Green. Please can you kindly email me from your registered email account to [email protected], please enter my name in the subject line. Once I have received your email, I will investigate your case further and liaise with my payments team for an update for you. I am in the office until 16.00 uk time, I will try my utmost to help you further with this matter. In the meantime I hope you have a great day ahead and I look forward to hearing back from you.
I've forgotten about Mr Green just recently which is actually a real shame as I always thought this was a top quality casino. Even when I first signed up here around three years ago I was really impressed with the quality of the website and the huge number of games on offer and both of those things have been improved even further when I take another look at the website today.
All of the major slot providers are offered here with the exception of Playtech (it's mentioned on this page, but I don't see any of my favorite Playtech games available so I think this might be a mistake) and all of the best new developers are included too such as Yggdrasil, Thunderkick and the fantastic Play N Go who have been creating a huge number of top quality games just recently.
I like the fact bonus funds can be used on any game at Mr Green, of course there are a bunch of caveats to this statement, a handful of excluded games, bet size restrictions and the like but in general I think the terms and conditions here are very fair and certainly no worse than you would find at any other top tier on-line casino.
I have only had the need to contact Mr Green's support department on two occasions but both of those were fully satisfactory experiences and my queries were answered quickly and concisely. The live chat staff seemed to know what they were talking about and were friendly and polite as well.
I can only remember withdrawing a couple of times at Mr Green and don't actually recall it being particularly fast although this was some time ago and I hear that things have improved somewhat since then. I was using my debit card to deposit back then too which makes it difficult to really gauge just how fast the casinos procedures are as the majority of the time spent waiting for your money is at the mercy of the banks. Mr Green promise e-wallet payments will be completed in less than 24 hours now and as this is a high quality and trustworthy casino I have no doubt that this is accurate.
I think if I signed up with Mr Green today I would be much more likely to continue playing there, but I guess there wasn't a lot that stood out to me at the time about this casino to convert me into a regular player. One thing I would say is that it's a shame their free spins promotions are not offered free from wagering, many other casinos of this calibre are willing to offer this and it would make a real difference if I was considering signing up with them today.
Thank you for your review, Raverbabe. My name is Leah, I am the AskGamblers representative for Mr.Green. I would like to start by thanking your for your feedback you have kindly left us. We rely upon our player’s feedback to help us strive to create the perfect gaming experience for all our players. I am happy to read that you feel we have improved even further with our quality and game selections over the years since you first joined, we could not have implemented these changes without acknowledging our players valuable feedback to go forward. I am also happy to read that when you contacted our Mr.Green Team on live chat they provided you with a warm welcome and you felt they were very friendly and polite. I would like to pass this feedback onto our customer care team. Unfortunately, our free spins program at this time does come with certain wagering requirements, we do however run certain promotion’s from time to time wagering free. If this were to change we will of course notify you but at this time all offers and promotions do have wagering requirement’s attached. In the meantime, I hope you have a great week ahead and if you need any help from us here at Mr.Green please do not hesitate to contact us, we are more than happy to assist you. I wish you all the luck when playing with our Casino.
Nice layout and games run smoothly. Fairly easy to find your way around although a search option would make life a bit easier
Ok so withdrawals...
72 hours and still no withdrawal in sight. Have basically been told (not in those words) that they are really busy so its tough I have to wait. This is very unprofessional and not what you would expect from any site.
Made an enquiry and was told I had to wait 48 hours... the help section says 24 hours to now be at 72 hours and still nothing other than you have to wait to hear from us...
I think they have lost a customer
Good Morning, Gwaynie. I hope my message is finding you well, today. My name is Leah, I am the representative for Mr.Green on Ask.Gamblers. I would like to start by thanking you for leaving your review for us and congratulate you on your winnings. I am more than happy to help you regarding your pending withdrawal with our Casino. Please accept my sincere apologies with the waiting time you are experiencing with us. I can completely understand you must feel frustrated and I would like to help you further with your case. So I can help further please can you kindly email [email protected] and put my name in the subject line. Once I have received your email, I will personally investigate the process of your withdrawal with our payments team and get straight back to you with an answer. I am in the office until 16.00 Uk time today if you would like my help, after this time our customer care agents can help further. I look forward to hearing back from you. On another note I would also like to advise that we do have a search option available for you on our website. This option is displayed on the mobile and web version for you. If you are not seeing this option please can you kindly clear your cache and cookies from your history settings and update your browser, this should help solve this issue. I hope you have a great day ahead.
Good selection of games, fast good interface. Fast deposits and variety of deposit / withdrawals methods.
Absolutely horrible withdrawal policy. The most important part of any good Casino. I've made withdrawals before on Mr Green but on Wednesday I hit a bigger win and decided to withdraw 1400 eur. Well on Friday noon, after 72 hrs Im still waiting after sending them confidential documents that I wouldn't send to anyone.
I have to beg any information from the "agents" and they are just giving vague responses considering waiting this long to be normal. Some of them are absolutely cocky and almost adding injury to the insult. One of my emails I didn't even get a response.
I've been a customer for years and made several deposits and withdrawals and this is how Mr Green pays to loyal customers. I can't recommend to anyone.
Good Afternoon, MIIW. I would like to thank you for your feedback you have kindly left for Mr.Green today. My name is Leah, I am the representative for Ask.Gamblers and I would like to take this time to sincerely apologize for the service you feel our customer support team provided you. I would now like to investigate this matter further for you in hope I can help you with your case, MIIW. Please can you kindly email [email protected] from your registered email address and enter my name in the subject line. I will then be able to locate your Mr.Green Players account in our system and retrieve your details. Once I have your email, I will speak with our payments and fraud department and contact you back with the status of your withdrawal for you. I will also be able to view all communication you have had with our support team and provide feedback to the agents you spoke with, Unfortunately, I am not available on weekends but if you were to email I will ask my team to prioritize your case for you so we can provide you with a solution. In the meantime, I look forward to hear back from you and have a great weekend ahead,
Good game selection, good software.
Relative fast payouts (23 h).
Site has huge potential but it has to sort negative things about it to be taken seriously.
1. Deposit and withdrawal fees
2. Got 15 bonuses on raging rino, montezuma all of them were guarantee wins... So slots are tight
3. Had a issue with live mr green blackjack:
I was playing on 2 seats (20+20 euro). On seat 1 I got 20 and on seat 2 I got 18, dealer has 9.I stayed on that and other people had similar hands like mine. Then dealer messed things up when 1 guy hit card she took 2 cards and only turned 1. After that game was paused and pit boss arrived. Pit boss turned dealers another card which was 8 so dealer had already finished hand (17) and after all that they cancelled the game and refunded my bet.
Is this fair I don't think so! I was asking for my winnings rightfully! Live support was acting dumb and refused to pay my winnings. After that scam I don't want to play with this unfair site.
I played all around the world and never experienced such thing...
Good Afternoon, PSJEBENVAS. I hope my message finds you well! My name is Leah, I am the AskGamblers representative for Mr.Green. I would like to start by thanking you for your constructive feedback left for Mr,Green today, I would like to take the time to address the feedback you have kindly provided on Ask.Gamblers and help you further. I am happy to read that you feel we hold a good game selection, pay out times and you feel our Casino has huge potential, thank you for your kind comments and your feedback will passed on for you. I am then sorry to read that you feel our site is unfair and you will not be returning to play on Mr.Green. I would like to look into your players account for you, maybe I can explain further on our withdrawal fees or look into your communication you have had with our support team to provide feedback. Unfortunately, I do not hold your account details, please can you kindly email [email protected] and put my name as the subject line. Once I have received your email, I can then locate your account and help you further. In the meantime, I hope you have a great day ahead.
Good selection games. Site is quite easy to understand no problems.
What I don't understand!! I don't understand this why is support agents so unprofessional. In chat I've talked with the agent he told me if I'll make next deposit then I'll get 30% bonus. I made 100 euros then asked bonus he gave me 10 euros .Next day I've reminded her that he promised 30% bonus then he suddenly remembered this case and gave me later 20 euros more. I am 100% sure if I didn't make a notice to the agent they left me with empty handed. They don't accept they own mistakes. And there is much more to worry about but I leave this for me and casino. I don't recommend to play there.
Dear INGMAR56, I hope my message finds you well! My name is Eva and thank you for your feedback. Please accept my sincere apologies regarding the service you received via our live chat. We are here to help you, and I am very sorry to hear that you did not receive the level of service we strive to provide. I would very much appreciate if you could send me an email, so that I can look into this for you further and find a solution for you. Please send us an email at [email protected]. Please send the email from the email address registered on your Mr Green account, with my name in the subject line. Once I’ve received your email, I will be able to locate your player account and further assist you with this. I will then also be able to provide feedback to the agents you spoke with on chat. In the meantime I wish you a lovely day ahead, and I hope to hear from you soon.
Good clean interface, brilliant selection of slots via nearly every gaming platform under the sun; very efficient and friendly customer service (with live chat available), thorough verification process.
Awful payouts - slots seem awfully tight having played numerous video slots by a variety of software developers; can't get William Interactive slots and certain Microgaming to load properly, (yet they load fine when I play on Ladbrokes.)
Reviews are not something I would normally take the time and trouble to write up but I felt compelled to leave one here, even if it only serves the purpose of getting it off my chest. This is a very candid precis of my experience with playing at Mr Green.
I have been an on and off player at Mr Green for about two years. Call me superstitious but I never felt entirely comfortable playing at this casino ever since an opening run of bad luck (I am a medium-high roller generally and play mostly video slots).
Back in August this year I decided to go back to Mr Green to see if it was just beginner's bad luck I experienced the first time around. As of this week (Sept 9th) I will no longer be throwing my money at this casino. Have played a huge variety of their slots from standard 10 payline Wild West, Dragon's Treasure, all the way up to the more sophisticated 40+ line games such as Merlins Millions, Merlins Magic Respins; Titan Storm, Medusa 2 (243 way), Miss White/Red, you name it, I've played it, over numerous (15+) sessions lasting on average 4-6 hours, with several days break in between. No matter what strategy I use, be it minimum level bet over a large number of spins or alternating between low/increased stake every 50-75 spins, none of their slots seem to want to pay out (yes, I realize they are designed that way!), but it just reached the point where I was no longer enjoying my gaming sessions and expected to lose regardless.
Hitting the bonus 'Free Spins' rounds has become ever more elusive. Annoyingly, on the odd occasion I managed to get the free spins bonus the total payout was not worth the investment of achieving the bonus round. I just feel like a cat chasing its tail playing on Mr Green, something I did not experience with other reputable online casinos. Even slots considered by posted reviewers to be low variance proved to be very tight.
I am not that bothered about the amount I have lost, more the fact that even through constant switching between slots, playing at all times of day and night, even giving the slot a rest when it seems to be in a mean mood, I still get the same laborious results. Of course playing in 'Free' practice mode is another matter entirely!
I should have gone with initial instinct and stayed away from them. I managed one very nice win (to balance out all the money lost over multiple play sessions!) but looking back at my overall experience of Mr Green I found it to be a huge loss-maker and it left me with a sour taste in my mouth (not to mention the hole in my wallet).
Dear Texmex, I hope my message finds you well today and you had a great weekend! My name is Leah, I am the representative for Mr.Green on AskGamblers. I would like to start by thanking you for taking your time to review our casino with AskGamblers. We appreciate all feedback left for Mr.Green. One of our goals here in Mr.Green is to ensure all our players’ sessions is one of joy and leisure. It brings me great pleasure to hear that you feel with a have a wide range selection of slots and our customer service agents were happy to help you with a friendly approach. I am then sad to read that you no longer are enjoying your gaming experience with Mr.Green due to our RTP percentage on certain games you have played with us. You also mentioned you expected to lose regardless when playing, we of course are sorry to hear you feel this way. When gambling, winnings are unfortunately never guaranteed but I do understand that at times when players have a run of bad luck they can feel that their gaming experience is no longer entertaining and enjoyable for them. We can at your request provide further information on the RTP of your game sessions with Mr.Green. This information can be requested from our players and I am more than happy to provide these details if you wish. As I am not holding any of your information, TexMex, I am unable to locate your players account with Mr.Green. If you would like my help further, please can you kindly email [email protected] and put my name in the subject line. Please email me from your registered email address for security reasons. I look forward to hearing from you, until such time I wish you a fantastic week ahead!
The diversity of the games of Mr Green casino is positive as is the display of the screen.
Customer services differs per person. Today's representative gave me the feeling I am a pain in the ass. The case: I transferred 100 euro to my casino account but the amount was not shown. The casino representative immediately advised me to contact my bank, not even checking with their financial department. So I did and have bank prove that my payment was successful. This is not a customer friendly approach. I will insist on returning my payment and will not play with MrGreen anymore.
Good Afternoon, Miekeltelkamp. I hope my message finds you well! Please accept my sincere apologies regarding the feeling you felt when you contacted our customer support team. We are here to help you, Miekeltelkamp, I am sad to read that this may not have been the case at the time of contact with Mr.Green. My name is Leah and I represent Mr.Green for AskGamblers. I would appreciate if you would allow me to look into this matter further for you to help provide a solution. So I can locate your players account with Mr.Green, please kindly forward me an email from your registered email account to [email protected] with my name in the subject line. Once I have your email I will be able to locate your players account and of course help you further. Also, once your account is located I will provide feedback to the agents that you spoke with here in our support team. In the meantime I hope you have a great weekend and I look forward to hearing back from you.
Scopri le recensioni dei nostri esperti sui casino
Scopri i migliori casino online e leggi le loro recensioni.
Screenshot
What I like about this site is the processing of withdrawal using paypal is the same day. they have a very quick withdrawal processing times.
I love the live casino which I always play and their promotions to select players for winning things. I hope they will put back their promotions for winning some car, bags, gadgets etc... this would be really good for December promotions :-)
What I don't like about this site is after 3 withdrawals, you have to pay 1% of your total winnings.