bwin Casino - Skrill deposit not added to balance

Deposited 60 € with Skrill (I mostly use Skrill to deposit at online casinos) on October 4 at 09:02 AM at Bwin.be (as Belgian player I can only play on the .be website of Bwin)
Transaction was completed successfully at Skrill, but had the status 'pending' in my Bwin account on Bwin.be
I waited another half hour, but never received the message that my deposit was completed successfully and no funds were added to my balance.
I checked my Skrill account, and the transaction is listed there as 'Processed'. I contacted Bwin customer service,and attached a screenshot of my Skrill transactions with the transaction clearly stated as 'Processed'
I received an answer from CS in my mailbox, they thanked me for sending the proof of deposit, and said that my deposit was 'on hold' and was waiting to be processed.
I contacted Bwin CS again on October 5, and told them about the transaction showing as 'processed' in my Skrill account, but received the same answer as before, that they didn't had any updates on my case, and that they would contact me within 76 hours.

Today, October 6 (52 hours after my Skrill deposit) still no funds added to my balance, and no transactions visible under my transaction history in my Bwin account, and no updates from CS.

I've had issues at other online casinos with Skrill deposits not immediately going through, but they all fixed things, mostly within 1 hour, especially after sending deposit proof.
It's completely unacceptable for me that Bwin still didn't credited the ammount to my balance after more than 52 hours, especially because the transaction showed up immediately as 'processed' in my Skrill account and because additionally a proof of the deposit was sent immediately to Bwin CS.
I expect Bwin to credit the 60 € to my balance without any further delays