Wildsino Casino

Didn't receive my withdrawal for a month

€400

It has been about a month since my withdrawal from Wildsino.

I always follow up with them, but they always say that they will process. But till now still pending.

And they block my withdrawal.

I have a 28,268.62 remaining balance.

I chatted with them to unblock, but they did not.

Note: My account did not require verification.

Withdrawal requests of 1000 EUR still pending after 12 days

₱25000

I would like to report an issue with my withdrawals from Wildsino Casino.

On August 29, I made a deposit, claimed a bonus, and successfully completed the wagering requirements according to the terms. The following day (August 30), I submitted a €500 withdrawal request, and on August 31, I submitted another €500 withdrawal request.

As of today, both withdrawals are still shown as Pending. This means it has now been 12 days since the first request, and we are currently on the eighth business day, with no progress so far.

I have not been asked for any additional verification or documents, and my account status indicates that no further verification should be required. Therefore, I would have expected the withdrawal process to be more straightforward.

While I understand that delays can sometimes occur, I feel the waiting time is now becoming quite long.

Slow withdrawals on wildsino

€1000

Hi,

I have 3 pending withdrawals on wildsino casino. 14.8, 15.8 and 16.8. So it's been 13 working days and nothing has happened. Support keeps saying that they have informed payment staff and those withdrawals have top priority. Verification isn't needed.

This is just too slow. On terms casino says it takes normally three days. Hopefully this complaint speeds up the process, and warns other players before they make deposits on this casino.

Winnings from July 17 still not paid out

€1500

Dear AskGamblers Complaints Team,

On July 17, 2025, I won a significant amount at Wildsino Casino. Since that date, my withdrawal has been constantly marked as “under review”, and no payment has been made to my account.

I have contacted the casino’s customer support multiple times, but I only receive template responses without any clear explanation or resolution. No progress has been made regarding my withdrawal.

This situation has caused me great frustration and disappointment. I kindly request that this matter be reviewed and that the casino provides a clear update on when I can expect my winnings to be paid out.

Thank you for your assistance in resolving this case.

Sincerely,

E-mail: < removed and sent to the casino >

Wildsino Delays Withdrawal

Ft300000

Hello, I recently registered at Wildsino Casino. According to some reviews, the casino should be making payouts after 2 days. On July 10, 2025, at 1:00 a.m., I successfully received a €75 bonus (€7,000 wager). Now support keeps telling me it will take 3-5 days to receive a payout. Today, July 17, 2025, at 1:00 a.m., the fifth day has passed and I haven't seen a cent. €500 is in the payout queue and €900 is in my player account. The casino is delaying the payout. The casino says account verification isn't necessary. PLEASE HELP!!

Delayed payment of my money again

€1400

Hi, this casino is delaying my payment again. Last time I received money from them was more than 2 weeks ago, and since then I got nothing. I reached out to them via email but they did not respond. It looks like to me that they will pay only if I write complaint here, that helped me before and thank you for that. I hope you can help me again and make them finally pay me out fully.

Stopped receiving payments again

€3858

Hi,

I previously submitted a complaint about this issue, and it was marked as resolved, but the problem is still ongoing. My recent withdrawal requests from Wildsino have not been processed, and I have not received the funds yet.

To be clear, I’m not accusing anyone of anything — I’m just trying to follow up on a situation that remains unresolved from my side. I’ve gone through support, but the issue continues, and I haven’t gotten a clear answer or solution.

I attached screenshots of my pending withdrawals, in which you can see when they are pending. I would like to note that in one of my previous emails to you is the chat transcript that I can't upload here for some reason.

Delayed payment of my money

€1500

Hei,

This casino is delaying my payment for too long now. I am waiting for 10 days and every time I speak to their support, they always say I will be paid and that there is nothing to worry about, but I still have not received anything. That is weird to me and I don't want to be polite and patient anymore because I think that they did not even check where is my money as I get the same answer every time. Please help, I have over 7000 euros there and thank you.

Denied payment and verification issues

€7000

Yes I had a winning at wildsino I got my first payment two weeks later after waiting then I was still owed 1250 which I submitted March 1st and now we are in April 16 I waited for my payment hadn’t been asked to verify anything at this point in March. I kept being told their was a delay for me to be patient then towards the end of March I finally get asked to verify my documents which I submitted then they kept telling I wasn’t sending in my pdf file original from my bank of my deposit to their casino which I absolutely had I kept sending it in several times keep being told it’s not original which it is the original even sent copies of my Interac showing from my bank. I went into the live chat talking with different agents who said be patient we will find out what is going on and that they will get back to me which they never have. I talked to someone yesterday and they tell me once again be patient that they are having delays on withdrawals which we are almost two months of submitting my withdraw I feel like I have been very patient. I am now not sure how to proceed so I am sending a complaint about their casino. I have played and cashed out at several casinos so I know the process of sending in my documents

€1250

Estadísticas de quejas

Resueltas 13

Cantidad promedio $ 2,173

Duración media de quejas 0 horas

Tiempo de respuesta promedio 0 horas

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este casino!

Valoración del jugador

9.5/10 ● 128 revisiones

Mejores revisiones de nuestros jugadores

Debrac

hace 6 meses

10/10

Overall, it's a great casino with an easy-to-navigate website and plenty of good games to choose from, as well as a good points system. Customer support is also at 10 out of 10. I would rate Wildsino as one of the top 5 casinos!

Dear Debra, Thank you so much for sharing your positive review. We’re delighted to hear that you find the platform easy to navigate and enjoy the wide selection of games available. It’s great that the points system works well for you, and we’re especially happy to know that you consider our customer support a 10 out of 10. Hearing that you would rate us among your top 5 casinos truly means a lot – feedback like yours motivates us to keep improving and delivering an even better experience. If you ever have any suggestions or need assistance, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

juudyrich

9/10

The bonuses are truly generous and add a lot of excitement to the gameplay. I was pleasantly surprised to receive a 50% bonus on my deposit- it’s definitely a great way to keep players coming back!

Dear Judy, Thank you so much for sharing your positive review. We’re delighted to hear that you’re enjoying the generous bonuses and that the 50% deposit bonus was a pleasant surprise for you. Adding excitement to the gameplay and giving players rewarding experiences is exactly what we aim for, so it’s wonderful to know this feature stood out to you. Your kind words inspire us to keep improving and offering even more value through our promotions and rewards. If you ever have questions or suggestions, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

RobertSmith

10/10

Wildsino platform is very easy to navigate, and payouts are extremely fast- even on weekends! If I ever have any problems, the support team solves them quickly. I recommend everyone to try it- I'm a very happy customer!

Dear Robert, Thank you so much for sharing your positive review. We’re delighted to hear that you find the platform easy to navigate and that your payouts arrive extremely fast – even on weekends. It’s also great to know that whenever you’ve needed assistance, our support team has been able to resolve things quickly and efficiently. Your recommendation means a lot to us, and we’re truly happy to hear you’re enjoying your experience. If you ever have questions, suggestions, or need further assistance, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

Gaaary

8/10

I've won several times at Wildsino and received payouts on the same day- personally, I think it's a great platform. I like that I don't have to go anywhere and can play at home!

Dear Gary, Thank you so much for sharing your positive review. We’re delighted to hear that you’ve enjoyed several wins and received same-day payouts – providing fast and reliable withdrawals is something we take great pride in. It’s also wonderful to know that you appreciate the convenience of playing from home while still enjoying a smooth and secure gaming experience. Your kind words motivate us to continue enhancing our platform and adding even more features for your enjoyment. If you ever need assistance or have suggestions, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

BarryNel

10/10

Serious and really good casino for playing slots or table games. The verification process was extremely easy and fast, and the withdrawals were also quick- it only took me 1-3 hours to get into my account. In addition, they have all the new games and providers available.

Dear Barry, Thank you so much for sharing your positive review. We’re delighted to hear that you consider the platform serious and reliable for both slots and table games. It’s great to know that the verification process was extremely easy and fast, and that your withdrawals arrived within just 1-3 hours – providing quick and smooth payouts is one of our top priorities. We’re also happy to hear that you enjoy having access to all the newest games and providers, ensuring a fresh and exciting gaming experience. Your kind words inspire us to keep improving and expanding our offerings. If you ever need assistance or have suggestions to share, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

steve1998

10/10

I’m having a great time playing with Wildsino! I love going through their huge library of slots, so I’m never bored playing the same games. Withdrawing is fast and easy, and the chat is always online to help me out with any issues I run into. Highly recommend!

Dear Steve, Thank you so much for sharing your positive review. We’re delighted to hear that you’re having such a great time exploring the huge library of slots – keeping the gameplay fresh and exciting is exactly what we aim for. It’s also wonderful to know that withdrawals have been fast and easy for you, and that our chat team has been consistently available whenever you need support. Your recommendation truly means a lot to us and motivates our team to keep improving and delivering an even better gaming experience. If you ever need assistance or have suggestions, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

DanielDoyle

10/10

I deposited 150 euros and how very happy I was to get 70 free spins right away 😄Everything happened so fast: deposit, reward, done! Honestly, I couldn't have asked for more. The instant bonus added to the fun and made me feel that the platform values its players.

Dear Daniel, Thank you so much for sharing your positive review. We’re delighted to hear that your 150-euro deposit and the immediate 70 free spins made such a great impression. It’s wonderful to know that everything was fast and seamless – deposit, reward, and play – just the way it should be. We’re especially happy that the instant bonus added extra fun and made you feel valued as a player. Your kind words motivate us to continue improving and delivering an even better gaming experience. If you ever have questions, suggestions, or need assistance, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

Baarbaraa

9/10

The personal support I receive as a Wildsino VIP customer has been excellent. The support chat team is always very helpful as well. The site is very easy to use and the payouts are very fast- I love it!

Dear Barbara, Thank you so much for sharing your wonderful review. We’re delighted to hear that your VIP support experience has been excellent and that our chat team has been consistently helpful. It’s great to know that you find the platform easy to use and that the fast payouts make your experience even more enjoyable. Your kind words truly motivate us to keep improving and delivering the best possible gaming environment. If you ever need anything or have suggestions to share, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

williammm

10/10

Fast cash outs, fast and helpful support, and really fast verification. They have a great library of slots, the winnings are decent, and the RTP is solid, too!

Dear William, Thank you so much for sharing your positive review. We’re delighted to hear that you’re enjoying the fast cash outs, quick and helpful support, and smooth verification process. It’s also great to know that the slot library, solid RTP, and decent winnings are contributing to a satisfying experience for you. Your kind words inspire us to keep improving and expanding our offerings to ensure an even better gaming environment. If you ever have questions, ideas, or need assistance, feel free to reach out to us at [email protected]. Best regards, Wildsino Team

Wildsino Casino hace 4 meses

RichardHolmesss33