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Rizk Casino

Nuestra calificación CasinoRank
8/10
CasinoRank
Calificación de los jugadores 145 Reseñas
5.5/10
145 Reseñas
Tiempo de respuesta a quejas 52 Quejas
2 días el medio 52 Quejas

Resumen rápido de AskGamblers

Opinión del editor

No tienes que arriesgar nada que no quieras para jugar en Rizk Casino. El casino te da la bienvenida con una extensa lista de tragamonedas en línea y juegos de casino en vivo. El sitio web es fácil de navegar y cuenta con un menú lateral con enlaces a juegos y atención al cliente.

A medida que navegas por el sitio, puedes cambiar el idioma desde el pie de la página o leer más sobre el casino y los términos y condiciones.

Lo que nos gusta
  • Buenas herramientas de juego responsable
  • Funciones originales como Wheel of Rizk, Rizk Races etc.
  • Títulos exclusivos de la marca (Rizk Originals)
Lo que no nos gusta
  • No disponible en español
  • Varios países de LATAM restringidos
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Rizk Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
http://rizk.com/en
Establecido
2020
Licencias
Malta Gaming Authority, UK Gambling Commission
Propietario
Programa de afiliación
Idiomas
inglés, alemán, Islandes
Tipo de casino
Juego Instantáneo, Móvil, Deportes, Live Casino

Información general sobre Rizk Casino

Rizk Casino es un casino en línea operado por Zecure Gaming Limited, una empresa licenciada y regulada por la Autoridad de Juegos de Malta (MGA) y la Comisión de Apuestas del Reino Unido (UKGC).

Contar con dos licencias ampliamente reconocidas sugiere que Rizk Casino es seguro para los jugadores que pueden acceder a él. Registrarse toma solo tres pasos y se puede hacer en pocos minutos.

Solo necesitas ingresar algunos datos personales y listo. El casino está disponible únicamente en inglés, alemán e islandés.

Gracias a nuestras reseñas de casinos en línea, muchos jugadores han encontrado fácilmente sus casinos favoritos. Hemos analizado Rizk Casino para ver qué ofrece en cuanto a experiencia de juego.

También probamos su servicio de atención al cliente, exploramos los diferentes métodos de pago disponibles y revisamos las herramientas de juego responsable.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Rizk Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Rizk Casino - Deliberately delayed payment

Dear Askgamblers

On the night of August 31, 2024 I was playing a live roulette table called Roulette Azure. After the ball landed on number 13 ( black ) two times in a row game did not pay out my winnings but instead they cleared my entire balance down to €0. ( please see the photo attached ) I immediately tried to contact customer support only to find out they could not be reached each time I tried. ( please see photo attached ) within two minutes their entire site was down with a technical error 502 bad gateway ( please see the photo attached) I tried to log in back to my account multiple times without any luck. The following day I contacted customer support and they reassured me this would be resolved within few hours. I also sent them emails explaining exactly what has happened and I attached the photos I took during the glitch.

Currently I have 21 email exchanges between customer service and myself and they are still to this day refusing to pay out my winnings. I was told all they had to wait for a response from the game provider and on September 3rd they confirmed the game provider responded (please see the photo attached) to their request reconfirming my straight up bet on number 13 black was €10.50 meaning I should have been paid €378 ( €10.50 x 36 ) both times the ball landed on number 13, €756 in total.

The game provider confirmed this on September 3rd and they still have not paid out my winnings.

All they are doing is emailing me multiple lies and deliberately delaying paying out my money. This is the worst gambling experience of my entire life since I started playing online. I have deposited multiple thousands into their casino prior to this, and it is an absolute disgrace they get to treat me this way.

Kind regards

staus Resuelta
€288
Rizk Casino - Casino void my winnings due to not being eligible

I have been Rizk player over 5 year and I'm level status 73. I have been playing there various promotion and bonuses always. No problem on that. They send 18.02.2022 email about 100k roulette promotion https://rizk.com/fi/casino/eksklusiivinen/100k-roulette/17440. I study the promotion, opt in , I get message I'm in the promotion (picture reference A).

Then I contact chat and verify the betting rules, normal chat did not know about this, so they forward this question to corresponding promotional team. They get to me back via email, and confirm the betting rules (picture reference B).

I deposit 1350e and get also deposit bonus to betting (picture reference A, you can see the bonus money in my account) so at this time promos and bonus works fine.

I started to play this live casino tournament at rizk roulette table, I play several hours with out any winning and lose lot of money, then by miracle I hit 6 straight numbers in row right. I was excited about the 7000e winning. (Picture reference C)

So I contacted straight away to customer support to confirm this winning to me and can I continue playing and win more. I send several messages on 18, 19 and 20.2.2022. Finally on Sunday evening, the just send me message that I'm not eligible to any bonus or promotional at Rizk and say they are very sorry. (picture reference D)

Rizk decide to give me bonus ban, AFTER they see I hit miracle winning on they promotion. I like to highlight, that everything in bonus and promotion works just fine, before this miracle hit.

Also, they have never sent me information that I'm not eligible to take part to promotion or bonus, on the contrary, they call me, send sms, send emails about promotion and bonuses.

staus Resuelta
€7000
Rizk Casino - No response regarding my verification

I play a few years in this casino. I have never experienced any problems. I always use the same methods of deposits over 4500$ deposits but a few days I have decided to play machine and I was lucky that night the machine pay me. So I try to make a withdraws. I was then contacted by Support to provide some standard verification procedures which turned out to be a nightmare for me. they requested that I upload the following. - Proof of ID – This can be a copy of your Passport, Driving License or countries ID Card. The image must clearly show your face

- Proof of address – Please provide a recent utility bill (electricity, gas, water or phone), government letter or a bank statement. This must be dated within the last 6 months and clearly show your first name, surname and current address

- Proof of payment: Bank Statement – Please provide a screenshot / print screen of your most recent online bank statement. This must clearly display your full name, bank account number, banks logo and url of the webpage. It’s recommended to use a desktop browser rather than mobile to capture this. I have provided all the necessary documentation including my ID, a credit card bill, and my bank statement which is a proof of payment. I was then requested to provide the following for a second time which I gladly provided: - A valid copy of your ID, front and back (e.g. National ID Card, Passport or Driving License).

I have tried to contact support live to speak to an agent but they never show up and let me alone with the robot multiple times and get told they don't know why and they are looking into and have no answers or timeframe. They told me to send in my verifications which I have done but they have still not acknowledged this. They won't advise me what's happening and have no answers. I am concerned looking at others complaints same issues and go round and round in circles with no payment. Please help me to get my withdrawals They are mucking me and clearly once I tried to withdraw funds. Cordialement

staus Resuelta
$4795

Estadísticas de quejas

Resueltas 43
Cantidad promedio $ 1,235
Duración media de quejas 7 días
Tiempo de respuesta promedio 2 días

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Valoración del jugador
5.5/10 145 revisiones

Mejores revisiones de nuestros jugadores

The site is ok, bonuses also.

I like this wheel system but I've played wheel of rizk so far 28 level but the highest win in this wheel is 10 ordinary spins.

I do not like customer service. They answer quite quickly but when I wrote letter in English ill received answer in Norwegian language. Beside that my name was spelled wrongly. It seems they are so busy that cant give correct answer to questions. I've talked a different agent and questions are the same but answers are very different.

So far my deposites in this casino is about 1000 euros and I've not managed take out proper win (this number is 0). But still I play there I dont know why.

I think in this casino has one of the worst customer service.

Love the straight up honest approach at Rizk Casino. Just real rewards on spiny rizky thingy. Fast payouts people. I truly love that. I deposit fast. I can withdrawal fast. The way it should be. They got my business from now on :)

The noise in the lobby that contraption makes and captain rizk. He is lame. Where is miss rizk? I bet she wears spandex too.

GREAT website layout easy to use on desktop / mobile / tablet.
GAMES are awesome selection to play from.
SUPPORT are 24/7 and make there players feel welcome and are flexible on such things.
LEVEL up reward a spin on the casinos wheel which rewards free-spins / cash ect..
THANKS for being splendid chat support specially those mostly care Victor / Sebastian.

Website can sometimes conflict but besides that the Rizk wheel rewards given are sometimes several given as prev times.
Considerable no faults, Great Casino!!!

Thank you maskazergon! We are trying our hardest to develop the website even further. Hope you enjoy your time with Rizk!

user avatar
Usuario inactivo
10/10

Super casino
Great bonuses
great online support
depsoti 40 £ won £ 200 withdraw, money on my bank Lloyds arrived in one day
I am very pleased with this casino
My rating 10/10

Greetings from the Captain darkmanroman! We hope to meet your expectations in the future, too.

user avatar

I like good game choice and 200% bonus, and maybe wheel of rizk, because is something bonus, but still 5 free spins? 10 rizk race points? wtf is that bonus pff, better go casino room or best for me is PAF casino where you get 100 free spins on 10 euro deposit and wager only once, awesome!!!

High wagering, from 44 euros I lost very fast till 7 euros, then 80 euros big win princess koi btw very good game, and you can win really big even from 40 cents, and bar bar black sheep on 3 euros up to 30, and thats all, and I didnt menage to wager even 20% from bonus lol, was playing all night, very bad luck on this casino

Hi Adam, We're sorry that you had a bad run on Rizk.com. Hope your luck turns around!

user avatar

I did like this casino had some good features liked the lay out the website was user-friendly and then it went down hill.

Well first off horrible customer service was one thing but then promised the welcome package of 200% match on my first deposit -- Never got it never got a thing or a hey welcome to our casino made 125$ in deposits chatted in to request something an offer something but was rudely told no and continue playing hahaha ya right so needless to say I left that casino what a joke.

Who can say no for pretty nice welcome offer of 200% match deposit, although the wagering is more then high I would say, because to wager the deposit plus the bonus given X 45 is really big amount to be played and wagered. Rizk Casino is one of the newest casinos I have played and when they opened their doors for us players they were giving 10 free spins on Starburst slot as a welcome no deposit offer.

As I know they are running under same platform as Guts and Betspin casino, they have the same owner, UK Gambling licence and Maltese one so I am sure they are more then safe and secure for us players. Must say I am quiet lucky with this free spins even they were only 10 because from this 10 free spins I made around 18 euros on my account. Played more then an hour and waste it all.

The next thing was to make my first deposit here so I can take advantage of their welcome offer. The first deposit I made here, I remember I had doubts should I take it or not so I decided to play with my own money. I deposited 20 euros and played for a while mu balance reached till 35 euros on Piggy Riches slot and lost it all.

My second deposit was when I decided to take their offer and took the 200% match bonus. I am quite impressed with their Wheel or Rewards system because while you play with or without bonus you are earning free spins and of course they are free of wagering. My second deposit didn't last to much so waste it again on Piggy Riches slot.

Since then I made few more deposits and never made an withdraw, although I had few chance to make that step even if was not on some bigger sum around 80 euros but continue playing and lost it all.

Rizk casino sure knows how to treat their loyal players because I am getting free spins from them really often, I like this newly added casino and will continue to play here till I made some nice withdraw, well hoping so. They are safe as I mention above and would recommend to any player out there, good luck!

Hi Katemak, Thank you for your feedback. Our 200% bonus has a 45x bonus wagering, not 45x deposit plus bonus. We hope that clarifies the issue. Thank you for your positive review, it's really nice to hear that you have had good time playing with us and we appreciate that you like our rewards Wheel. Let's hope your luck turns around!

user avatar

A lot of games. Smoth gaming, and the fortune wheel is at least a good idea.

The RTB seems ridicilous. I just had the worst session in my life. Deposit and bonus money gone in a few minutes.

Rizk Casino is one of the newest online casino which was added recently to AskGamblers website. It offer many video slots from different software provider: Microgaming, NetEnt, Play'n GO, NextGen Gaming, Quickspin and Thunderkick. I can not say that the offer is bad, when I played here I miss WMS software provider. I like to play sometimes also WMS games. And I think if this casino would offer it, it would be perfect.

The design of the website looks great. There is wheel of rizk where you can win raffle tickets, free spins, super spins, mega spins or real money. To get a chance to spin the reel you have to play at their casino and every time when you wager some money, the power bar meter will fill and you move up to next level. At this point you get one spin on the reel. All winnings at wheel of rizk are wager free.

I registered at this casino a few weeks ago, when I saw offer for some free spins without deposit. Later I used them, but i got only a few pennies which I spent it in 1 minute. Later I made also one deposit here, but I had no luck at the end.

I did not have any withdrawal here, but I think Rizk casino offer fast withdrawals. I tried live chat support once and I got professional answers. 200% welcome bonus for first deposit is great, and it is a rare to see such an offer at NetEnt, Microgaming casinos. I think this bonus is good, I had nice time while I was playing here.

I also got a chance to spin the wheel of rizk two times, I won from it 2 x 5 free spins. Well from them I won only some pennies and I lost money very quickly. Otherwise I think this is a good casino, I trust it and I think I will play here again in near future. I really like wheel of rizk where you can win some real money cash which is great. 10 stars for this casino!

I found this casino very easy to sign up to and deposited for the first time without any problem. Verification was simple and I have already had a withdrawal approved within 24 hours. Email enquirers have also been answered very quickly. Fairly good selection of games available.

Wagering requirements for welcome bonus are a little too high. A couple of the games would not load on my phone but there was no indication of why.

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