Qassino Casino

Extremely bad casino. I deposited a profit of about 500 euros and then I tried to verify myself. This has been going on for weeks now it can only be uploaded every few days one of 4 documents that are required. The chat does not respond and at phase 3 everything is constantly rejected. The casino is a scam do not play there. At the moment the website is not accessible at all.

The site looks good and it’s easy to sign up. They have a few bonus offers which seem quite good, but I don’t use bonuses. But that’s it, this casino is complete scam.

This casino doesn’t want to pay out my winnings for weeks. Everytime they have new excuses not to pay my money! Be careful and don’t play in this casino!!! The support is terrible and uncooperative. Seems this casino is scam and don’t want to pay me! Will update my review when the complaint is hopefully solved.

I was playing with the same Casino for almost a year but after 4-5 big cash outs, I had serious problems with them so I found this Casino. I'm kinda new but so far, so good. Customer service is fast with the responses, cool games, and wide cash-in options. I tried to cash out 2 times just to test and I cashed out everything, they sent it without asking for weird documents.

Right now, I think I don't have anything to say here. I saw 2-3 games weren't working, when I clicked on them there was an error on the screen. And of course, their bonuses can be a little bit higher :)

I recently joined in here. I had 5 deposits and 2 withdraws and they were all pretty fast. I liked the amount and diversity of the games, they all look fair. At least the ones that I tried. I also liked the amount of their bonuses.

Well, honestly I don't have enough experience with these guys so I really don't know what to say here. The more I play with them, I'll edit my review here. They don't have sportsbook, so that is a little bit annoying, that's all.

I recently joined in here and had 3 deposits. They have wide deposit options, including bitcoin which is essential for me. Everything looks fine right now. The layout looks fine, wide game options, I tested their customer support speed and it was also nice. I'll update my review after I try depositing a few big amounts (I hope lol) and see if they are legit with paying out.

The bonuses can be a little bit higher. They are already a loss in the long run, right? I don't remember if I seriously won anything with my bonuses. Also, I experienced that a few of their games are not working, completely. I didn't even know the games but it made me curious :)

I recently found these guys and so far so good. Lots of games with so many categories, look fair too. The interface is easy to use. They have many deposit options which is almost the key for me because I always use crypto. I had only 2 withdrawals, they asked for my documents and they paid me right after I sent them what they asked.

Their bonuses can be higher, and I can't use my bonuses in some games, I don't know why. In general, I haven't seen a major problem here but I'll keep updating my review as I play with them even more.

Qassino Casino

hace 1 año

Dear montreshark,

Thank you for your review! We're delighted to hear that you've had a positive experience with us so far. We're glad you appreciate our diverse selection of games and find our interface user-friendly. Providing multiple deposit options, including crypto, is indeed important to us.

Regarding bonuses, we actually offer daily bonuses and frequently introduce new campaigns to enhance your gaming experience. If you're having trouble finding or using your bonuses, please don't hesitate to reach out to our live chat support for assistance.

We appreciate your feedback and look forward to continuing to serve you. If you encounter any issues or have further suggestions, please feel free to update your review or contact us directly.

Thank you for choosing us as your gaming destination!
Qassino

I like the way this site looks, wow, and the panther is my favorite animal. It brought me a good luck! haha.
There are many bonuses and many games.
The interface is convenient, I immediately found what I wanted and could easily find it. You can make a deposit with crypto and also withdraw, for me this is very convenient. I deposited 50 euros and already won. For now I will continue to play, when I decide to withdraw money I will write a review again and update my comment.

I haven't found any negative sides yet so I can't make any comments, but if I see them I'll update my comment. It's a new casino, so I need time to see everything.

Qassino Casino

hace 1 año

Dear joshuabell,

Thank you for your review! We're thrilled to hear that you're enjoying your experience with us so far. It's great to know that you appreciate our site's aesthetics and that the panther brought you luck – we'll keep our fingers crossed for more wins!

We're glad you're finding our bonuses and game selection satisfactory, and that our interface makes navigation easy for you. Offering deposits and withdrawals with cryptocurrency is indeed a convenient feature, and we're pleased it suits your preferences.

We look forward to hearing from you again when you decide to withdraw your winnings. If you encounter any issues or have any suggestions along the way, please feel free to update your comment or reach out to our support team for assistance. We're here to ensure your continued enjoyment of our platform.

Thank you for choosing us, and happy gaming!
Qassino

I had huge problems with my ex-casino. After my 4th withdrawal, they asked me for more and more documents and made me wait for more than a whole week to send the money. Right now, I'm looking for a new casino and I'm just testing their games, trying to reach out the customer support, trying to withdraw as much as I can and then depositing again to see if they are legit. It's been 10 days since I started using these guys, I requested 3 different withdraws, all successful and fast. The games are fair, easy to use layout. Right now, it's going good.

There should be a lot more games to play honestly. Plus, because of my retarded government, withdraw and deposit options are not that wide to me so using bitcoin for those is EXTREMELY important to me so I hope they are going to get it soon. They should also work on their bonus amounts.

Qassino Casino

hace 1 año

Dear mozturk,

Thank you for sharing your experience with us! We're glad to hear that your transition to our platform has been smooth and hassle-free, especially after the challenges you faced with your previous casino. We strive to provide efficient and reliable service, and we're delighted that you've found our withdrawal process to be fast and successful.

We appreciate your feedback regarding the game variety and bonus amounts. Rest assured, we're constantly working to expand our game library and enhance our bonus offerings to better meet our players' preferences.

Regarding your concern about withdrawal and deposit options, we actually offer a variety of options beyond traditional methods, including Bitcoin. If you need assistance setting up a Bitcoin wallet or have any questions about using Bitcoin for withdrawals and deposits, our support team is here to help you. Additionally, you can also stake in games using Bitcoin, providing you with more flexibility and convenience.

Thank you for choosing us as your new casino, and we look forward to continuing to provide you with a satisfying gaming experience. If you have any further feedback or questions, please feel free to reach out to us anytime.

Best regards,
Qassino

We all know withdraws are the most important thing. I mean, if you can't get your money, what's the point? Or if you think that you might not be able to. Whenever I try to withdraw, most Casinos are always asking for more documents or such things to make it even more complicated or make you keep your money in there so you might lose it again. I had only 3 withdraws over 1k with these guys, and they sent them all almost immediately.

I want to use bitcoin for my withdraws and deposits but there's not an option like that. Also, the bonuses can be a little bit higher. Oh, and a few of the games that I wanted to play bugged out, I don't know why. It was just saying a weird error. If it's your favorite game, then it can be even more annoying. In general, suggested!

Qassino Casino

hace 1 año

Dear neverluckynever,

Thank you for your review! We understand that withdrawals are crucial, and we're pleased to hear that you've had positive experiences with us in that regard. Regarding your preference for Bitcoin withdrawals and deposits, we actually do offer that option. If you didn't see it, our team is more than happy to assist you with setting it up—just reach out to us.

As for bonuses, we appreciate your feedback. We actually offer one of the highest welcome packages available, along with reload bonuses for each day that you can take advantage of. We hope these bonuses enhance your gaming experience with us.

Regarding the game bugs you experienced, we apologize for any inconvenience. If you encounter any issues in the future, please don't hesitate to let us know so we can address them promptly.

Thank you for your suggestion and for choosing us! We're committed to providing a seamless and enjoyable gaming experience for our users.

Best regards,
Qassino

I usually don't play with the casinos that have no or fewer reviews but I just wanted to take my chances with them. So far, everything is going well. Fast deposit, variety of games, understandable and easy design of the Casino. I wanted to withdraw 300 just to test, and they sent it quite easily.

No sportsbook, no cash-in with Bitcoin which is a must for me. Also, I had a few problems with the games. Not while I was playing, I just couldn't play. They continuously showed some errors. Dunno.

Qassino Casino

hace 1 año

Dear eunsweisher,

Thank you for your review! We're glad to hear that you decided to take a chance with us and that your experience has been positive so far. We're pleased that you found our deposit process fast, enjoyed the variety of games, and found our casino design easy to navigate.

Regarding your concerns, we actually do offer the option to cash in and bet with Bitcoin. If you need assistance with Bitcoin deposits or creating a Bitcoin wallet, please don't hesitate to contact our live chat support. Our team is available to help you through the process.

As for the errors you encountered while trying to play games, we apologize for any inconvenience this may have caused. It's possible that these errors were related to your internet connection. If you continue to experience issues, please reach out to our support team so we can assist you further.

Thank you for choosing us, and we appreciate your feedback. We're here to ensure you have a seamless and enjoyable gaming experience.

Best regards,
Qassino

I guess they are new since they don't have too many reviews? New Casinos are mostly great because they do their best to keep their customers lol I've been playing here for almost a week now. Their customer support is quite fast, so many different games and I asked for a withdraw 2 times and they did them both very swiftly. So far so good!

There is no sportsbook. Also, when you click a few games it says 'this game is not available' and the most important thing is I need wider deposit options.

Qassino Casino

hace 1 año

Dear lampgenie,

Thank you for your feedback! We're glad to hear you've had a positive experience overall. We're working on adding a sportsbook soon and expanding our deposit options. If you encounter any issues with game availability, please contact our support or live chat for assistance. Thank you for choosing us!

Best regards,
Qassino

It's the first time I used them and overall, it was better than I expected. Fast customer support, easy and understandable interface, and fair games. Cash-in was also very quick too.

It'd be better if they could add more games. Let's see if they'll. I don't want to be stuck in one game only, I feel bored so fast. Also, I wanted to change the theme but maybe I couldn't find where is it?

Qassino Casino

hace 1 año

Dear xhonobia,

Thank you for your feedback! We're glad you found our platform better than expected, with fast support, an easy interface, and fair games. We actually have a wide range of games available. If you need help finding them or customizing themes, feel free to reach out to our live chat support. We're here to ensure you have a great experience. Thank you for choosing us!

Best regards,
Qassino