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Chilistakes Casino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 1 Reseñas
9/10
1 Reseñas
Tiempo de respuesta a quejas 5 Quejas
0 horas el medio 5 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Chilistakes Casino ofrece una excelente selección de juegos para que disfrutes a cualquier hora del día. Encontrarás a todos los proveedores populares con los últimos lanzamientos de tragamonedas online, jackpots, juegos de mesa, juegos de casino en vivo ¡y mucho más!

Recargar tu cuenta es muy sencillo, ya que puedes elegir entre varias opciones de pago, como Visa, Mastercard y carteras electrónicas. Los depósitos comienzan desde tan solo €10. También tendrás acceso a un chat en vivo disponible las 24 horas, o puedes contactar al casino por correo electrónico cuando necesites asistencia. Los agentes del chat en vivo son amables y responden en menos de un minuto. El casino cuenta con una licencia oficial y está regulado por el Gobierno de la Isla Autónoma de Anjouan (Unión de las Comoras).

user_avatar Dusan V.
Lo que nos gusta
  • Opciones de depósito bajas
  • Chat en vivo en español 24/7
  • Incluye juegos de proveedores reconocidos
Lo que no nos gusta
  • Carece de muchas herramientas para el juego responsable
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Detalles de Chilistakes Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://chilistakes.com/es-MX/
Establecido
2025
Licencias
Anjouan
Propietario
MBZF Digital Entertainment Group Limitada
Programa de afiliación
HotAff Affiliates
Idiomas
español, inglés, francés, alemán, italiano, finés, noruego
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino, Live Casino, Deportes

Información general sobre Chilistakes Casino

Puedes disfrutar de una experiencia de casino online segura y protegida al registrarte en Chilistakes Casino. Comenzar es muy fácil: solo tienes que completar el formulario de registro para crear tu cuenta. Tendrás acceso a una fantástica colección de juegos, sobre la cual te contaremos más en nuestra reseña de Chilistakes Casino.

El casino está disponible en varios idiomas, incluido el español, y se puede acceder desde la mayoría de los dispositivos. Puedes jugar directamente desde la mayoría de los navegadores web o disfrutar de su versión de casino móvil. La mayoría de los smartphones y tablets son compatibles para una experiencia de juego fluida en cualquier lugar.

Además, puedes acceder a un mundo de recompensas exclusivas al convertirte en un miembro activo. Disfrutarás de las ventajas de un programa VIP con varios niveles, incluyendo rakeback mejorado, regalos de lujo y atención personalizada de un gestor VIP.

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Quejas

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Chilistakes Casino Not able to access deposited funds at Chilistakes
Casino: ChiliStakes (https://chilistakes.com/)

Complaint Summary:
I am filing a formal complaint regarding unresolved access issues, an unusable service after a confirmed deposit (0.00029765btc~270nok), and a withdrawal request that has remained unresolved for an extended period. Despite multiple attempts to resolve this directly with the casino, no meaningful progress or solution has been provided.

Full Description:
I made a cryptocurrency deposit to my ChiliStakes account which was confirmed as successfully credited. Shortly after the deposit, I became unable to access or play any slot games. The platform repeatedly failed to load games, and the entire website has since been unavailable for extended periods and currently displays a maintenance notice.

Despite the platform being non-functional, deposits continued to be accepted. I contacted support several times via email and live chat and clearly explained that I could neither use the service I paid for nor withdraw my funds. I requested either:

1. Full restoration of access so I could use the deposited balance according to their terms, or
2. A complete withdrawal/refund.

I was informed that the issue would be investigated, but weeks have passed without resolution. A withdrawal request was submitted and remains pending without updates. Communication has largely consisted of delays and requests to “wait”, without any clear timeline or solution.

Given that the casino accepted deposits while the service appeared to be non-operational, I believe this situation breaches fair gaming and licensing obligations.

Current Situation:
The website now shows “under maintenance”, making it impossible to verify account status, access games, or manage funds.

Actions Taken:

* Multiple emails sent to ChiliStakes support explaining the issue.
* LiveChat communication and follow-ups.
* Formal notice sent requesting resolution within a reasonable timeframe.
* Supporting documentation, correspondence, and deposit confirmation (payment confirmation and statement from revolut and deposit confirmation email from the casino) will be attached to this complaint.

Requested Resolution:
I am requesting either:

* Immediate restoration of full platform access allowing me to use my deposited funds normally, OR
* Processing of my withdrawal/refund without further delay.

Additional Notes:
I have attempted to resolve this directly with the casino in good faith before filing this complaint. All correspondence and evidence will be provided to assist moderators in reviewing the case.
staus No resuelta
kr270
26 000 EUR stuck and no communication for 4 months

I opened my account with Chilstakes in June 2025. I deposited money and played regularly during the summer without any issues. In late summer, I attempted my first withdrawal. The request was rejected without any clear explanation. At the time of the withdrawal request, my balance was approximately €26,000, the majority of which came directly from my own deposits, not bonuses.

Since that moment, I have been attempting to communicate with the casino. I have reached out through live chat many times. Every time, I am told the same generic response: “Our team will contact you via email.” Despite this repeated promise, I have never received a single email or any further information. Nothing at all.

It has now been almost four months since my withdrawal request. During this entire period, there has been zero communication, zero transparency, and absolutely no attempt to solve the issue. I have asked repeatedly whether there is any verification issue, any document required, any review in progress – no answers have been provided.

Given the size of the balance (€26,000) and the fact that the casino has kept my funds for nearly four months without processing the withdrawal or providing any explanation, I feel I am left with no option but to submit an official complaint.

I want to emphasize:

Most of the funds are from my own deposits

No bonus terms apply

I have complied with all requests and attempted communication repeatedly

Chilstakes has not initiated contact in any form

At this stage, the situation resembles confiscation of funds. I consider this unacceptable and unethical. There are other online reports showing similar issues with Chilstakes, suggesting this is not an isolated case.

Through AskGamblers, I kindly request assistance and mediation to ensure that my withdrawal is processed and that I finally receive the funds that belong to me.

Thank you in advance.

staus No resuelta
€26000
Made a withdrawal almost two months ago

I played Casino Chilistakes on September 28th.

I wagered my bonus and made a withdrawal of (35.718478) Litecoin.

I submitted all the documents requested to verify the account.

I asked the chat every week what was happening with my withdrawal. I have always been told to be patient. I have been told that if they need anything more, they will contact me via email. I never got a response, so I sent an email to Chilistakes on at least 3 occasions, but I have never received a response.

When I was on the site 3 days ago, it said that I should submit proof of identity again, which I did.

I have not heard anything more since.

staus No resuelta
$3465.7
They are holding funds for over 30 days
What happened:
27 Sep 2025: After depositing and wagering for a few months, I requested a full BTC withdrawal (13.4mbtc). Customer Support and a VIP manager claimed a "manual review" from sportsbook risk team.

7 October: VIP manager advised to cancel and try smaller amounts. I withdrew 2mbtc twice on 7 and 10 October.

15 October: I was told "...from our end the verification is over and the account is processed. We have warned the sportsbook risk management again so they have maximum 48h to respond why they made this action for sportsbook- if there is no other actions or questions you withdrawals will be processed immediately."

Nothing progressed and I was ignored for days in between.

22 October: VIP manager said they were no longer part of the brand and management had changed. A new colleague was supposed to contact me. Didn't happen. I continue to ask Customer Support and the former VIP manager, but it is just 30 days of back-and-forth promises.

Bitcointalk Profile Link: Chilistakes BTT official account: https://bitcointalk.org/index.php?action=profile;u=3710357
Official Thread Link: https://bitcointalk.org/index.php?topic=5547555.msg65891544#msg65891544
Amount Witheld: 9.4 mBTC and 2051 USDT
PM/Chat Logs: Exported as 2 files on Mega: https://mega.nz/folder/XlQk3ApL#WM2EFbn1YxqOWv4_L0XPRQ
Additional Notes:
- They only allow 1 withdrawal at a time. They have no accusations of wrongdoing against me.
- Their official thread on Bitcointalk is locked. Account has logged in today.
- I am a VIP player they invited over in June 2025. They waived Verification requirements, but I'm happy to do so if required.
staus No resuelta
$3014
Withdrawal Pending for Almost 2 Months After 3 Week KYC
I am writing this complaint because my experience with Chilistakes has been extremely disappointing and frustrating.

Here is a full timeline of my issue:

KYC Verification:

I submitted my KYC documents as required and waited 3 full weeks for verification to be approved.

This was already a red flag because most casinos complete this process within a few days.

Withdrawal Request:

Once my KYC was finally approved, I submitted a withdrawal request.

It has now been nearly 2 months in total since I first tried to access my funds, and this withdrawal is still pending.

Broken Promises from Support:

I contacted customer support multiple times regarding this issue.

On September 4th, 2025, I was explicitly told that I would receive an email update the following day about my withdrawal.

That email never came, and my withdrawal remains unprocessed.

When I contacted them again, I only received vague responses such as, “Your request is under review,” or “Please be patient, we have forwarded your ticket.”

These responses do not explain the delay, and there has been no transparency or accountability.

Overall Waiting Time:

At this point, I have been waiting almost two months just to withdraw my own funds.

This includes a long and stressful KYC process and a withdrawal request that seems to be stuck indefinitely.

This level of service is unacceptable and unprofessional. I have been extremely patient, but it is clear that my issue is not being prioritized.

I am filing this complaint to warn other players about these delays and to hopefully get Askgamblers assistance in resolving this issue.

I kindly request that Chilistakes:

Immediately process my withdrawal or provide a clear and guaranteed timeline.


Thank you for your help in resolving this matter.
staus No resuelta
€8200

Estadísticas de quejas

Cantidad promedio $ 9,350
Duración media de quejas 0 horas
Tiempo de respuesta promedio 0 horas

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Noticias del Chilistakes Casino

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Una porción de bienvenida picante en Chilistakes Casino: ¡solo para jugadores mexicanos!
Promoción Una porción de bienvenida picante en Chilistakes Casino: ¡solo para jugadores mexicanos!

¡Tenemos una oferta de casino para ti que sube el calor! ¿Revisaste recientemente nuestras páginas de nuevos casinos online? Puede que hayas notado casinos interesantes que no has tenido la oportunidad de visitar antes. Ahora mismo te vamos a contar todo sobre una oferta de bienvenida que apenas ha llegado a nuestro sitio. Con tal de que registres una cuenta en Chilistakes Casino, podrás disfrutar de esta oferta que consta de múltiples bonos. Una gran bienvenida en tus primeros cuatro depósitosChilistakes Casino ha preparado una calurosa bienvenida para nuevos jugadores de México. La oferta consiste en encontrar bonos para los cuatro depósitos iniciales. Si reclamas cada uno, podrás maximizar el potencial de la bonificación y beneficiarte del 700% hasta MXN 200,000.El depósito mínimo para los bonos del primer, segundo, tercer y cuarto depósito es de MXN 250.A continuación, te desglosamos lo que te espera después de iniciar sesión en Chilistakes Casino y comenzar a realizar depósitos.Bono por el 1.º depósito[BONUS]Chilistakes Casino Bono: 100% hasta MXN 20,000 en el primer depósito[BONUS]Bono por el 2.º depósito[BONUS]Chilistakes Casino Bono: 150% hasta MXN 40,000 en el segundo depósito[BONUS]Bono por el 3.º depósito[BONUS]Chilistakes Casino Bono: 200% hasta MXN 60,000 en el tercer depósito[BONUS]Bono por el 4.º depósito[BONUS]Chilistakes Casino Bono: 250% hasta MXN 80,000 en el cuarto depósito[BONUS]Los fondos de cada uno de los bonos pueden usarse para jugar solamente tragamonedas en la sección Juegos de bonificación.¿Cómo reclamar los bonos de bienvenida de Chilistakes Casino?Sigue las instrucciones abajo y pronto disfrutarás de las tragamonedas en Chillistakes:Haz clic en nuestro enlace para ir a Chilistakes Casino;Completa la registración en un par de segundos;Inicia sesión y elige tu método de pago favorito;Realiza tu primer depósito y reclama el bono dentro de 24 horas;Juega y sigue reclamando bonos de la misma forma.Los bonos del paquete de bienvenida en Chilistakes Casino tienen sus requisitos de apuesta, los cuales debes cumplir antes de solicitar retiros. No debería ser difícil cumplir con los requisitos de 35x en un periodo de 10 días. Aunque en este artículo nos enfoquemos en el bono de bienvenida casino México, Chilistakes tiene una oferta igual de generosa para jugadores chilenos. No dudes en echar un vistazo, tanto en nuestra reseña de Chilistakes Casino como en la lista completa de sus bonificaciones.¡Buena suerte!

user_avatar Milica K.

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