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Bob Casino

Nuestra calificación CasinoRank
7/10
CasinoRank
Calificación de los jugadores 246 Reseñas
8.4/10
246 Reseñas
Tiempo de respuesta a quejas 23 Quejas
1 día el medio 23 Quejas

Resumen rápido de AskGamblers

Opinión del editor

La primera impresión al acceder a Bob Casino es la de un sitio moderno y despejado. Tiene un diseño dinámico, ligeramente inspirado en la cultura rastafari, y fichas de juegos grandes y coloridas, que organizan el catálogo en secciones claras y fáciles de encontrar.

El banner principal destaca las promociones más importantes e inmediatamente después están los juegos y los filtros. La navegación es intuitiva, con menús minimalistas y tiempos de carga prácticamente instantáneos. En celulares mantiene la misma fluidez.

user_avatar Dusan V.
Lo que nos gusta
  • Sitio web y chat en vivo 24/7 en español
  • Excelentes herramientas de juego responsable
  • Programa VIP de 22 niveles
  • Retiro mínimo de $/€10
Lo que no nos gusta
  • No acepta monedas locales
  • Algunos países de LATAM restringidos
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Detalles de Bob Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.bobcasino.com/es
Establecido
2017
Licencias
Malta Gaming Authority
Propietario
N1 Interactive Ltd. Casinos
Programa de afiliación
Playamo Partners
Idiomas
inglés, finés, alemán, noruego, polaco, portugués, español, francés, ruso, japonés, chino
Tipo de casino
Juego Instantáneo, Móvil, Live Casino

Información general sobre el casino Bob Casino

Bienvenido a nuestra reseña de Bob Casino, donde analizamos en detalle todo lo bueno y lo malo de este operador. 

Bob Casino opera bajo una licencia de la MGA y admite jugadores de varios países de América Latina. Su sitio web está disponible en múltiples idiomas, incluido el español. 

En nuestra reseña de casino de Bob Casino descubrirás por qué tanto expertos como jugadores eligen esta plataforma: su interfaz ágil, su cartera de más de 8.800 títulos y su atención al cliente 24/7. También te animamos a comparar con otras reseñas de casino y a consultar las revisiones de jugadores de Bob Casino para conocer las opiniones de jugadores reales.

StallCation

Bonos de Bob Casino

Echa un vistazo a bonos de Bob Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono por depósito equivalente
50% hasta $200 en el segundo depósito
Requisitos de apuesta 40x
Código del bono JUNGLE
Depósito mínimo $20
Más información
Reclamar bono
T&C aplican
Bono por depósito equivalente
50% hasta $200 + 30 Giros Gratis en el tercer depósito
Requisitos de apuesta 40x
Código del bono BOBONELOVE
Depósito mínimo $20
Más información
Reclamar bono
T&C aplican
Bono sin depósito
10 Giros Gratis sin depósito
Requisitos de apuesta para Giros Gratis 40x
Código del bono N/A
Depósito mínimo N/A
Más información
Reclamar bono
T&C aplican

Quejas

Lee las quejas que otros jugadores han dejado sobre Bob Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Presentar queja
Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Resuelta
€2000
The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Resuelta
$35000
Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Resuelta
Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Resuelta
€7254.5
Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Resuelta
$1500
Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resuelta
€40
Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resuelta
€320
Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Resuelta
€8000
Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resuelta
Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resuelta
€1850

Estadísticas de quejas

Resueltas 22
Cantidad promedio $ 56,897
Duración media de quejas 5 días
Tiempo de respuesta promedio 1 día

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Valoración del jugador
8.4/10 ● 246 revisiones

Mejores revisiones de nuestros jugadores

change1905 badge
1/10

Customer Service really bad!!!
Agent Lambert slow as a snail and giving lame excuses not to give free spins according to promo. They dont offer alternatives nor do they show any sign of customer service. Have deleted my account

Útil ()

Hi change1905, We’re very sorry to hear about your experience with our customer service. We strive to provide prompt and helpful support. If you have any further details or concerns, please contact us directly so we can address them and work towards a resolution. Thank you for bringing this to our attention. Best regards, The Bobcasino Team

user avatar
Arnie badge
10/10

Have lots of fun playing here. Never noticed any bad things about the casino. Supportive vip stuff, always there for you and always have something nice to offer.

Well I wont tell any bad things about their site. All is good for me. Customer support guys will always help you and never stay indifferent to your situation, no matter what.

Útil ()

Hi Arnie Austria, Thank you for your wonderful review! It’s great to know that everything is going well for you and that our customer support has been helpful. We strive to provide the best possible experience for our players, and your feedback reinforces our efforts. Best regards, The Bobcasino Team

user avatar
Usuario inactivo
2/10

That they don't give any reactions back at my emails. The chat function is not working for me. But only take my deposits. When I have a question there is nothing to help me with my problem.
I think Bob casino only wanna take my deposits and not helping me with nothing and I think they did block me because they only take many years from me

Útil ()

Hi Inactive User, We’re truly sorry to hear about the issues you’ve experienced with our support and chat function. It’s concerning to hear that you haven’t received the assistance you needed. We take customer service very seriously, and your feedback highlights areas where we need to improve. Please contact us directly with details so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us. Best regards, The Bobcasino Team

user avatar
honestdude badge
4/10

I always liked Bob casino and the actual withdraw was quick once I had all the documents in line with their regulations. Am a Canadian player and for some reason I can actually play some games restricted for Canadians in other casinos.

I can't say much about customer service. I've had a chat with their agent once about a play n go game which I have been playing for years in other casinos and when I definitely know it did not pay on a roll I quickly went to chat so they can verify but they just said they didn't know what was wrong as it was not supposed to pay. Lol OK, so I play this game daily and they contradict me so I tried the game again, in case I missed something and sure enough it happened again. Went back to chat and they asked that I send screenshots but again all they need to do is check the game with their software provider. I also don't like their slow hesitation on some games.

Útil ()

Hi honestdude, Thank you for sharing your feedback with us. We’re glad to hear that your withdrawal process was smooth and that you were able to enjoy games that are often restricted elsewhere. We apologize for the experience you had with our customer service. We aim to provide thorough support and will review your feedback to ensure our team is better equipped to handle such inquiries in the future. If you have any additional concerns or need further assistance, please don’t hesitate to reach out to us directly. Best regards, The Bobcasino Team

user avatar
Ali.vib1 badge
10/10

I have a great experience with. And The manager vip is also very nice. I like bobcasino. Now i play only with bobcasino cause the withdrawall very fast

Útil ()

Hi Ali.vib1, Thank you for your fantastic review! We’re delighted to hear that you’re enjoying your experience with us and that our VIP manager has made a positive impression. If you need any assistance or have further feedback, please feel free to reach out. We look forward to seeing you continue to enjoy Bobcasino! Best regards, The Bobcasino Team

user avatar
T1n3rch badge
10/10

Good day, at first I did not know how steep this project would be, I did not even expect it to be so cool! The new bonus system, which is constantly pleased with gifts, fast and convenient payments, very cool online support, I really am very pleased, and I can recommend it, you should try to play on the BOB. you will not regret

And from the shortcomings, I tried to search but did not find it, or I simply do not notice them, all at the highest level, steep simply VIP managers, with whom you will find a common language. cool steal which always will answer any your question. come and play, bob will be glad)

Útil ()

Hi T1n3rch, Thank you for your glowing review! We’re thrilled to hear that you’ve had such a positive experience with our bonus system, payments, and support. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to continuing to provide you with an excellent gaming experience! Best regards, The Bobcasino Team

user avatar
kbird badge
5/10

Lots of fun/unique games. Probably a really nice casino for some but I felt like it was lacking banking options for Canadian players (or maybe just me). Cute relaxed vibe.

Awkward banking interface, weird/slow deposit methods for my location. Withdraw methods for Canada not clear until you actually make a withdraw...? Customer service did nothing to answer my questions about withdraw methods, provided a canned answer that was not related to what I was asking.

Útil ()

Hi kbird, Thank you for your feedback. Reviews like yours help us make necessary improvements, and we appreciate you bringing these matters to our attention. We’re sorry to hear about the issues you faced with banking options and customer service. Your experience is important to us, and we’ll use your feedback to improve support. If you have any further concerns or need assistance, please reach out to us directly. Best regards, The Bobcasino Team

user avatar
frigjet badge
6/10

I got the receiving a rake back, twirled the slots, lost control, made a deposit ... in short, ready to write the review about Bob Casino)) The first deposit that players make on site will be doubled up to the value of €100. Whilst both second and third deposits made on site will activate a deposit bonus of up to €200 – but 50% of the deposit.

In general, I was well satisfied with the casino. It stands out from the rest due to its bright design and seems like a lot of fun in the style of Bob Marley. The choice of games goes far beyond any other casinos. There are even providers, which no one has seen or heard. Being on the site, it immediately becomes obvious that the owners are doing everything possible so that users leave it satisfied (if they don`t lose). The customer support on Bob’s Casino is thankfully around the clock. Even night owls who are enjoying some online casino will be able to get an immediate response by the Bob Casino support agents.

Útil ()

Hi frigjet, Thank you for sharing your experience with us. We’re glad to hear that you took advantage of our deposit bonuses and appreciate you letting us know about your experience. If you have any specific feedback or need assistance with any aspects of our casino, please don’t hesitate to reach out. Your input helps us continually improve and provide a better experience for all our players. Best regards, The Bobcasino Team

user avatar
ErwiinXD91 badge
10/10

Olaa!! This casino is amazing. They have all my favorite games and its works perfect! When you start you get a nice bonus! And the VIP ladder is amazing! You get some extra prizes!! When you have questions there is always a chat! And for special things can you go to the vip manager

I like everything, come take a look it is amazing people

Útil ()

Hi ErwiinXD91, Thank you for your enthusiastic review! We’re thrilled to hear that you’re enjoying our selection of games, bonuses, and VIP program. If you have any further comments or need assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with an amazing gaming experience! Best regards, The Bobcasino Team

user avatar
Pascales badge
10/10

Such a fun games. For everybody something to play.
You can contact the crew anytime you want.
And money is very fast on my bankaccount. So I really enjoy this site

Nothing really. Something the connection is not very well. But that's internet and not your fould.

Útil ()

Hi Pascales, Thank you for the fantastic review and the high rating! We appreciate your understanding regarding the connection issues, as they can sometimes be outside of our control. Your feedback motivates us to keep improving and providing the best possible experience. We look forward to having you play with us again! Best regards, The Bobcasino Team

user avatar

Noticias del Bob Casino

Lee todas las noticias sobre Bob Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Compite para conseguir una parte diaria de 500 € y 500 giros en Bob Casino
Promoción Compite para conseguir una parte diaria de 500 € y 500 giros en Bob Casino

Un Camino Hacia El Dorado es una carrera completamente nueva que tiene lugar en Bob Casino, y si encuentras el tesoro, puedes ganar una parte de los 500 € más 500 giros todos los días. Para participar puedes jugar a tus tragamonedas en línea favoritas y si ganas la carrera, ganas los premios.Bob puede mostrarte el caminoHemos oído que Bob sabe dónde está el tesoro y puede mostrarte el camino. Todos los días, el bote de premios se reinicia y comienza una nueva carrera con algunos premios estupendos. En el bote diario hay 500 € en efectivo de bonificación y luego 500 giros de bonificación.Puedes elegir cualquier juego de tragamonedas en Bob Casino para participar en la carrera y tu objetivo principal es acumular tantos puntos como puedes para asegurar un lugar en la tabla de clasificación.¡Corre hasta la línea de meta contra tus compañeros oponentes y el que llegue primero, gana!La carrera está abierta a todos, pero debes haber realizado al menos un depósito en el casino. Si aún no lo has hecho, ahora puedes visitar Bob Casino, crear una cuenta y una vez que deposites, ¡ya está!Reclamar tus puntos de carrera es fácilTodo lo que tienes que hacer es jugar los juegos que ya conoces y amas, o puedes probar algunos nuevos. Cualquiera que sea el que más te gusta, ganarás 1 punto de carrera por cada 1 € que apuestes. Entonces, si apuestas 100 €, son 100 puntos que ganarás, y así sucesivamente.Bob también requiere que hagas una apuesta mínima de 0,10 € para participar en la carrera. El casino contará tus puntos y los colocará en la tabla de clasificación para que los revises. Si te encuentras en alguna de las posiciones ganadoras, podrás ver tu nombre.¡Termina con tu nombre en una posición ganadora y una parte del premio terminará en tu cuenta! Los premios en efectivo en la carrera se acreditarán con un requisito de apuesta de 3x y cualquier ganancia del bono deberá apostarse 5x. Los giros se acreditarán en la tragamonedas The Dog House Megaways, y tendrás 14 días para completar las apuestas.Si este juego no está disponible en tu región, tus giros se acreditarán en Aztec Magic Bonanza. Solo recuerda revisar los términos y condiciones completos antes de jugar.Bob confía en ti, así que no le fallas, ve al casino y participa en la carrera de Un Camino Hacia El Dorado.

user_avatar Dusan V.

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