Hello. I attach a screenshot of the bid. The office calculated my winning bet as a losing one, arguing that I was betting on the score 0-1. But even in my "losing" coupon, it is clear that the bet was made with the score 0-0. How is this possible?
The office does not go to any constructive dialogues, refers to its "rules". That is, how? Even if it's a mistake on your part, do I have to lose money now? I bet what was beneficial to me.
It's the first time I've ever encountered this, in other normal offices they make at least a refund of the bet if it didn't match the outcome and so on, and then they brazenly tell me in the chat that "you bet on the 0-1 account), although I bet on the 0-0 account and it's clearly visible in the coupon.
In general, I do not recommend this office to anyone. I want them to calculate my winning bet and give me the opportunity to withdraw my money. Thanks