53 USDT MISSING from My SportsbetIO Account

I tried to log into my account on March 1st,2025, but it was asking for 2f, which u had not activated.

I used a temporary email to register the account because if this, I had to use my other email to consult customer team I had answered all the security questions to prove that this is indeed my account.

The team said the email has been updated, and u can use my account, but 6 hours later, when I tried to log in to my account, it was asking for 2FA, which u didn’t activate again

Then I texted them from the updated email, they told me this email is not registered.

Again, I had to go through the painful process of convincing them that this was my account, and finally, they sent me my account. It is verified, and u can access my account again.

After this message, when I tried to log in, it again asked for 2fa, and the customer team has gone cold, and they are not responding.

I have had my account in the sportsbet.io casino for more than 1 year, I stopped betting for several months and returned by betting 800 USDT on the NFL, I won my bet and was able to collect without problems, then I deposited 768 USDT and bet on NBA , I won again and then played online roulette, winning 2400 USDT. I wanted to go collect my winnings and I was surprised that they asked me for a KYC verification, I was able to pass it and then they sent me an email accusing me of many things without being specific, such as:

- That I have many accounts and I am taking advantage of them to make some profit

- That I am part of a betting syndicate

- That I am an expert bettor who takes advantage of my knowledge in sports to defraud them

- That my funds come from money laundering

- Etc

They end by telling me that they will close my account, confiscate all the money, and that I should not create another account, because they will continue to steal the balance! All of this seemed almost like a joke to me, I made legitimate bets on big sports and leagues, I played online roulette, we all know that there is no way to have an advantage over those games, so why do they say that I am defrauding them? I demand that they pay me the full amount of profits, since they are legitimate profits.

I am writing to lodge a complaint against your website www.sportsbet.io. On 04/05/2024, I made a deposit of 10,000 USDT into my account with the username "< username removed >". However, when I tried to start betting, a message stating "insufficient balance" appeared, preventing me from playing.

Furthermore, I have noticed that withdrawals from my account have been disabled, meaning that I am unable to access my money, whether to play or to withdraw my winnings.

This situation is of great concern to me, as this sum represents a significant portion of my finances and it is crucial for me to be able to access it. I kindly request you to unblock my account and allow me to withdraw my money without further delay.

I am willing to provide all necessary information to ensure that my request is processed as quickly as possible. Please be informed that I will do everything in my power to seek justice in this matter and I will not hesitate to involve the relevant authorities if needed.

Thank you in advance for your attention to this matter, and I look forward to receiving a response from you as soon as possible.

I deposited 570$ on this website, and placed a bet, I was immediately emailed to verify my account in order to have a seamless withdrawal. I verified my account, and my bet won, I tried withdrawing and I was asked to contact [email protected]. I emailed them and was asked to verify again! Which I did, now I email them and no response. They don't want to pay me my winnings, they don't want to also pay me my deposit, have I been scammed?

Hello. My name is < removed >. My username (Sportsbet.io) is < removed >. I signed up on Sportsbet.io about 20 days ago. (Amount in the account 1377 dollars).

Since then, I have only replenished, never withdrawn. I sometimes won and sometimes I lost bets. However, on July 30, 2023, I decided to withdraw money for the first time. I was told to contact support. I contacted Sportsbet.io support via email. Sportsbet.io support emailed me saying they want to verify my account.

I submitted the documents as soon as I read the message and passed the verification on the Sportsbet.io website. Then I wrote to Sportsbet.io support by email that I passed the verification.

They then emailed me to ask if I have more than one account. I don't have another account and I emailed them this information.

They sent me two different usernames < removed > and asked how I was related to those usernames. This is the first time I see these usernames, I only have one account.

I gave them this information via email.

Sportsbet.io support wrote that they will contact in 5 business days. It's been more than 10 business days and they haven't responded.

Please accept my complaint and help resolve this issue.

Hello. I attach a screenshot of the bid. The office calculated my winning bet as a losing one, arguing that I was betting on the score 0-1. But even in my "losing" coupon, it is clear that the bet was made with the score 0-0. How is this possible?

The office does not go to any constructive dialogues, refers to its "rules". That is, how? Even if it's a mistake on your part, do I have to lose money now? I bet what was beneficial to me.

It's the first time I've ever encountered this, in other normal offices they make at least a refund of the bet if it didn't match the outcome and so on, and then they brazenly tell me in the chat that "you bet on the 0-1 account), although I bet on the 0-0 account and it's clearly visible in the coupon.

In general, I do not recommend this office to anyone. I want them to calculate my winning bet and give me the opportunity to withdraw my money. Thanks

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Hello How are you?

I deposited 1500 and 3300 on sportsbet.io on Feb/28/2021. My has been taken from my account but was not deposited into my sportsbet.io. I contacted them several times and submitted all the proof of payment but no response from since them. I am so upset with them. can you please accept my compliant and help me to resolve my issue.

It has been more than 2 weeks please accept my account.

Thank you