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Spin Casino - Closed My Account After Winning 7448

Información sobre las quejas
Casino en conflicto Spin Casino
Motivo Cierre de cuenta
Cantidad € 7448
Publicado el 27 de febrero de 2020

I played one of Spincasino's bonus offers and i managed to win 7448,08 euro's and now the casino sent me this "Please note that your account at Spin Casino has been closed as per management’s discretion in line with our terms and conditions." I did read all of their terms and conditions before signing up, and i am sure that i did not break any of their terms and conditions.

Then i proceeded to go into their live chat, and i asked what was this for. The casino live chat representative told me that the decision was for "irregular play" and that they would confiscate my funds, even though i did not do anything that they determine as irregular play on their terms and conditions. I simply just signed up to their casino, deposited, got a bonus, went to play Victorious MAX where i lost money and won money pretty equally and decided to switch to Wild turkey where i got huge winnings and completed the wagering of the bonus in that game.

I think the casino is acting in a fraudulent way, and banning players just because they don't want to pay them their honest winnings.

I want to thank you in advance, Hopefully we can resolve this matter.

Miko Kesti

Spin Casino Quejas

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