I joined Sirwin casino about 3 weeks ago. I made 2 deposits of 3000 USD so in total that is 6000 USD. My balance now is 6000 too so basically I have not won or lost anything. In the past week I have requested withdrawals 3 times (every time with 2 days in between) and all of them got rejected with the message "game content is under review by risk management". The first time I was patient and decided to give them some time to do this review (they said it would go quick) but now we are a week further and my withdrawal attempts are still getting rejected with the same message.
If I had won funds I would maybe understand it more but I am break even, I have not won anything and all I want is to withdraw a part of my own deposits.
I have never been treated so poorly by a casino that I have to fight to get my own deposits withdrawn.
