I hope this email finds you well! I am writing this email along with my collected bets from Royal Vegas Casino. First of all, I won 1470$, 750$ and 2788$ respectively which is total amounted 5008$. Therefore, I have been submitted requested supporting documents in order to receive aforementioned money on 19th of March 2020 and it was stated that I will be receive it 3-10 working days on the email which I received from Royal Vegas Casino. As for your information, I had been patiently waiting for it over 6 weeks and it was not deposited to my nominated account. As a result of that, I was contacted to senior staff of Royal Casino and he/she responded to me that my virtual cart is not supported by its transaction system. So, I submitted my approved international bank cart and it was possible to receive deposits within 3-10 working days so that Royal Vegas Casino has not got any further requested or pending action from both sides. However, I have not received it until now. So, I would like to follow up my case. I hope you send me a positive answer shortly.