Royal Panda Casino - Payment Delayed For Over 30 Days

Dear SPOTVINEETH,

We’re sorry to hear that you haven’t received your funds yet.

Royal Panda processes withdrawals within 24 hours and then it usually takes from 1 to 5 working days for funds to be credited to the bank account.

We’ve noticed that one of your withdrawals has been reversed and your funds have been credited back to your Royal Panda account today. We’ve been notified by our payments provider that your withdrawal was reversed due to the bank’s policy. We recommend you to contact your bank to receive a further explanation. We’d like to assure you that we’re in constant contact with our payments provider.

Our customer service will get back to you as soon as we’ve received an update regarding the rest of your withdrawals.
We apologize for any inconvenience caused.

Royal Panda

Hi,

I have received a part payment yesterday. I have been requesting your team to withdraw the process if it was taking long and credit the amount back to my playing account. I don't know if it was a coincident that as soon as i posted this complaint here, the reversal was done.

AskGambler, i would like to confirm that i have received 162000INR yesterday to my playing account.

I am still waiting for 8000INR to be credited back to my playing account.

Regards,
Spot

Dear SPOTVINEETH,

Thank you for notifying Askgamblers that you’ve received your further withdrawals. We’d like to confirm that your remaining one (INR 8,000) was reversed on the 7th September and the funds were added to your Royal Panda account accordingly.

As your withdrawals have been reversed due to the bank’s policy, we recommend you to choose Skrill as your withdrawal method. Our customer service also notified you of it on the 7th September.

Once again, we’d like to apologize for any inconvenience caused.

Kind regards,

Royal Panda

Hi askGamblers & RoyalPanda,

I would like to confirm i have received the amount (INR 8000). I hear by confirm that entire amount has now been credited back to my playing account.

I would like to thank AskGambler on providing this channel to communicate the issue and helping it resolve at the earliest.

Regards,
Spot

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.