Last 4 weeks I deposited £500 into Royal Panda . They sent an email asking for verification, I sent details . I broke even for the rest of the week and now they are withholding my £3.692 balance refusing.
So 2 weeks ago the verification departament said to do a deep check, so they asked me to provide screenshots from my paypal, muchbetter and I did. After that they asked me to provide again my ID holding in my hand which I did. The last thing that they asked me was to ntoarising my ID which I did as well and I had to pay for the public notary( It's first time since I am plyaing sports,casino whern somebody asked me to notarising my ID). Last Thursday they said that my account is fully verified and I had a 500£ pending and finally after 2 weeks they processed. After that I withdraw all my balance (£3.682) because I am fed up with this Royal Panda Casino. My withdraw is still pending since last Thursday (12.09.2019) even with the email that they sent to me in the same day (Thursday) and they said that my acount was fully and successfully verified. Since 12.09.2019 I asked them every day why they are holding my withdraw and they said that ''the relevenat/verification departament need to perform some checks''.I've also screen grabbed their original email showing they are happy with the fully verification process that was done.
I think they are just winding me up now.
Regards
FLorentina < surname removed >
