Queja #7 Rooster Bet Casino

Rooster doesn't process the refund

Por Pablo C.

hace 1 año

Hello.

I opened an account in Rooster Bet. The site was available to open the account. But in the following days, they suspended my account because said that Argentina was not an available country.

This was an error for the side of the Casino that allowed me to open an account.

Anyway, they said to me that they would refund me the amount of the deposit. But since June 25th that been waiting for the payment.

I have attached the screenshot of the mailing with the brand.

Casino en conflicto Rooster Bet Casino

Motivo Pago retrasado

Cantidad $388

Discusión

AskGamblers

• Support Team

hace 1 año

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

pablofco1

• Argentina • 1 Reseñas

hace 1 año

Hello. I received the payment recently.
Thanks all to help

Rooster Bet Casino

• Representative

hace 1 año

Hi @pablofco1,

Thank you for your patience. I'm happy to inform you that your refund has now been completed. The funds should be with you shortly. We apologize for the delay; as it is a manual process, it can sometimes take a bit longer.

If you have any further questions or need additional assistance, please let us know.
Wishing you all the best!

Kind regards,

The Rooster Team

pablofco1

• Argentina • 1 Reseñas

hace 1 año

Hello. Yes the total amount is usd 388.
Thanks

Estadísticas de quejas de Rooster Bet Casino

Resueltas 8 / 8

Cantidad promedio $1,430

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

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