Queja #18 Rooster Bet Casino

Casino not paying me my winnings

Por Rhayssa C.

hace 5 meses

Hello Askgamblers,

I won at rooster.bet 2000$ playing slots, I then proceeded to withdraw my funds and my account was disabled.

I have written them four emails, all four emails were not answered I don't know what else i can do since they are ignoring me ?

Can you please help me Askgamblers to resolve this issue and get me paid ?

Casino en conflicto Rooster Bet Casino

Motivo Pago retrasado

Cantidad $2000

Discusión

AskGamblers

• Support Team

hace 4 meses

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Lovelyfly23

• Canada

hace 4 meses

hello

i got paid

thank you askgamblers :)

AskGamblers

• Support Team

hace 4 meses

Dear @Lovelyfly23,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Lovelyfly23

• Canada

hace 4 meses

hello

im still waiting for payment, they wrote me an emails saying finance team will let me know when its been paid that was 2 days ago

Estadísticas de quejas de Rooster Bet Casino

Resueltas 8 / 8

Cantidad promedio $1,430

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

Rooster Bet Casino Quejas

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Account Disabled and Delayed Withdrawal

I have been trying to withdrawal my balance of 880 Euro since March 5th and in the end my account was disabled for no reason. I deposited 200 initially and I turned them into 880 with a few sports bets and Live Roulette. I am not going to ask for my account to be reopened but I want at least my withdrawal to be processed and I hope AskGamblers team can help me resolve this issue. Thank you.

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Ask gamblers can you sort this out please?

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Two days ago, I made a withdrawal of €550 in winnings at the casino. Nothing has happened regarding this matter yet. The chat support can only tell me that withdrawals are processed in order. Is there any chance I will receive my money sometime this year?
I cant recommend this casino to anyone if they cant pay winnings.

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Anyway, they said to me that they would refund me the amount of the deposit. But since June 25th that been waiting for the payment.

I have attached the screenshot of the mailing with the brand.

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