Revolution Casino - Withdrawal Delay Need Immediate Resolution - Queja rechazada

Bech9797

Dear

I am writing to express my frustration regarding my withdrawal request of 498 EUR, which I made on Sunday. I have been waiting for a long time, and despite my repeated attempts to contact support via emails, live chat, and messages, I keep receiving the same automated response: “Please wait, your funds will be processed.” It feels like I am talking to a robot rather than a real support agent.

I have deposited more than 250 EUR into my account, and when I finally won, it seems like you are refusing to process my withdrawal. This situation is extremely concerning, and I would like a clear and immediate update on the status of my payment.

Please provide a concrete response and let me know when exactly I will receive my funds. If this issue is not resolved soon, I will have no choice but to escalate the matter further.

Looking forward to your prompt reply.

AskGamblers

Dear Revolution Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Revolution Casino

Dear all
Thank you for your patience.
Kindly be informed that all customer withdrawals have been canceled and played down by him and there is currently no active balance or pending withdrawals to be processed by us.
We hope this clarify the situation.
Best Regards
Revolution Casino Team

AskGamblers

Dear @Bech9797,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Revolution Casino - Withdrawal Delay Need Immediate Resolution

Información sobre las quejas

Casino en conflicto

Motivo

Cantidad

€ 498

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