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Royal Panda Casino - Payment delayed for 22 days

RESUELTA

Información sobre las quejas

Casino en conflicto

Royal Panda Casino

Cantidad

₹ 1000000

Austin1987.. India
hace 7 años

Hello,
Its been 22 days ..I been following on my withdrawl.
From 04/11/2017 to 21/04/2107 i am into the verification process
Finally on 22/11/2017 they initiate my withdrawal.. the proof of which i have an attachment.. they ask me to wait till 6/12/2017 .... after that they keep asking me to wait some more time just to get the reply from their payment provider... its 14/12/2017 and i haven’t received my money

Could you please help me getting my payment

AskGamblers
hace 7 años

Dear @Austin1987..,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Austin1987.. India
hace 7 años

The amount of withdrawal is 1000000 indian ruppees

hace 7 años

Dear Austin1987,

Thank you for reaching out.

We will have a look what has occurred and we'll get back to you shortly.

Thank you for your patience

Best Regards,

Royal Panda

Austin1987.. India
hace 7 años

Thank you royal panda for replying.. it will be one month on 22/12/2107 since you processed my withdrawal.. i dont know where my funds are... atleast they should bounce bank in my royal panda account.. please talk to ypur payment provider so that i can withdrawl them by other mean skrill etc if bank transfer is not really working in my case especially

hace 7 años

Dear Austin1987,

Our Customer support is helping you with the withdrawals and I hope everything will be solved soon.

Thank you,

Royal Panda

Austin1987.. India
hace 7 años

Yes the Coustomer support team is helping me out... i will update the ask gambler once I receive my money..

AskGamblers
hace 7 años

Dear @Austin1987..,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Austin1987.. India
hace 7 años

I will update it .. once i receive my money... because i still havent receive anything ...

Austin1987.. India
hace 7 años

Finally after waiting ... i have got my money..
I would like to thank Team ask gambler and royar panda Coustomer care for helping me out....

Austin1987.. India
hace 7 años

Thank you ask gambler for posting my query and thank you royal panda Coustomer support for helping me out

AskGamblers
hace 7 años

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Royal Panda Casino Quejas

  • 59 de 65 Resuelta
  • 2 días Promedio de respuestas
  • 1 semana Duración media de la queja
  • 12,793 USD Importe medio

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