Some months ago I decided to play on this Casino, made some deposits which are showed on one of the attached files, totalizing a bit more than 50Euros.Everything I deposited was lost, theres no problem with that.
From time to time this Casino kept sending me free bonuses of 5$ that I usually played and lost. But yesterday I got a bit luckier and managed to win more than 100$. The maximun bet I did was 1$, didnt do anything wrong. Verified my account by sending the required documents and the Chat Support Paloma made my withdrawal request for me with the value of 95,50$. I think it was a little strange that it was 95,50 when I actually had 100,50$ balance but it was no big deal.
But today looking at my e-mail I received a message that my withdrawal was rejected, for the reason that I didnt make a minimum of 50$ deposit. But as you can see on the print I attached I already deposited more than 50$. When I logged into my account after that, I saw that my balance now was only 50$. When I contacted support, thats the first answer I receive. That the Casino can confiscate your winnings without any reason, just like that.
This support agent "Thea" now told me to make a 50$ deposit so I can withdraw the 100$ again, do you think I feel safe to deposit another penny here ?
I ask for AG help here, I'm just a player that lost money lots of times for a Casino and finally got lucky once, at least I thought I did.