I deposited $200 through Interac to this casino, and I ended up winning $4140 I got the email that my account was verified, and I asked different agents, and they said my account was verified and they say their payout is 1-2 days, and it has been over two business days and I have not gotten anything. Can you guys please make this right? My account email on just casino is < removed >
JustCasino can you guys release my winnings? I did not even use any bonuses and my account is fully verified. Get back to me ASAP! These are my winnings I have the right to have them
The "live char agent" now told me to submit a piece of paper stating hello, the date, and a selfie with my ID included. I did that, and she said to check back. This is a ploy, so the player doesn't do this security check, and they have reasons not to release winnings. I have done everything they have asked for. My account is fully verified. I deposited using my own credit card, and now they are delaying my withdrawal, which is supposed to be sent via Interac. Just Casino send me my winnings already I have been so frustrated dealing with this and talking to agents every other hour. This is getting repetitive, which should not happen in online casinos.
AskGamblers
Dear JustCasino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
close the case, they paid me.
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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