Queja #10 JustCasino

Delayed Payment and Unclear answers

Por Eyad M.

hace 11 meses

I’m really so disappointed, I’m loyal member at justcasino, my account is also fully verified, and I had before successful withdrawals.

I considered this casino as one the best casinos and I gave them before positive feedback.

For the last 2 withdrawals equal 1100 usd ( 605 + 495 ). They delayed the payment and the status still “Pending”.

I did my best and send them emails , I also had 100’s of chats with their support and as usual the same answer ( security check ).

I’m so sad really because I like to play at justcasino and I advised them to be very transparent and tell the truth for people when they will pay them.

Please see attached

1- accepted withdrawals

2- pending withdrawals

3- my User ID there

4- my positive review

5- my verified profile

Seriously I can not find one single reason for delaying the payment and I’m very very sad how comes justcasino delaying the payment for no reasons , I again advise them to be honest and just tell the customers when they will pay them

It’s clearly mentions as long as your profile is verified then any withdrawal should take up to 2 business days maximim , this is not happen now.

Please send me my money and let me play again as before without headache

Casino en conflicto JustCasino

Motivo Pago retrasado

Cantidad $1100

Discusión

AskGamblers

• Support Team

hace 11 meses

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

eyadbaik

• Emiratos arabes Unidos

hace 11 meses

Many thanks, they paid me and I strongly recommend them to pay within 2 buisness days as they mentioned

Please close the compliant

Estadísticas de quejas de JustCasino

Resueltas 3 / 4

Cantidad promedio $2,080

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

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