Novedades

  • Novedades
  • Notificaciones
Buscar
Busca entre cientas de máquinas tragamonedas, bonos y casinos en línea.

Búsquedas recientes

Borrar

Las notificaciones
no se cargaron

Recarga

No
tiene ninguna
notificación.

Recarga
Ver todo

Las notificaciones
no se cargaron

Recarga

No
tiene ninguna
notificación.

Recarga
Ver todo

Jackpot City Casino - Delayed Payment of 29001NOK

SIN RESOLVER
Información sobre las quejas
Casino en conflicto Jackpot City Casino
Motivo Pago retrasado
Cantidad kr 29001
Publicado el 4 de marzo de 2021

This started on January 4th I deposited a total of 7 deposits, ranging from 4000 NOK to 800 NOK. 4 first deposits was with bonus. Last ones were not.

I won on a wide range of slots, and won with real money, I withdrew the funds.

Upon withdrawal I uploaded the requested documents, one week later I got an email saying they want a different screenshot of my ecopayz account, which I provided right away.

The casino confirmed that they received all documents 7 weeks ago, and said money would be payed out on after 2-5 days, since then I have entered their chat a few more times to ask about the withdrawal but they either request documents I have already provided them or they stall and say the issue will be resolved within 2-3 days, but nothing ever happens.

The last time I went on the chat the representative seemed completely uninterested in hearing my greivances, they again requested documents I had already provided and when I complained about this I just got a very dismissive response telling me to wait a few days. I hope you can help me with getting a more helpful response from the casino.

Attached are the screenshots they requested from me from my EcoPayz account, and screenshots of the e-mails I have received regarding document review, I also attached screenshots with info about the withdrawal and a screenshot showing the transaction history from the casino.


Thank you in advance.

Jackpot City Casino Quejas

  • 10 de 50 Resuelta
  • 4 días Promedio de respuestas
  • 1 semana Duración media de la queja
  • 5,777 USD Importe medio

Tiene problemas con Jackpot City Casino?