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Delay with withdrawal request 3300usd


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Por rr1sk
hace 1 año

Hi! Ask Gamblers Support team,


I've been using GGBET for almost 2 years. Since then, withdrawals are averaging 12-24hrs before they're settled; the longest was 3-days. And even though other bookies provide instant withdrawals I stuck to GGbet for a long time I'd say.

However this time, I have been experiencing delays with my withdrawals over the past 10 days. I have noticed that majority of my withdrawals are not successfully paid out. For your context, I decided to do daily cash out to control my gambling addiction, I created multiple withdrawals each day since the 22nd of march 2025 until now that is worth around 3,224.09usd USD (portion of my current balance) in individual small amount withdraws.

I noticed that my withdrawals are starting to take longer and longer before they get settled so I've talked to customer service numerous times, and I keep getting the same answers requiring me to be patient:

"Your withdrawal request is currently pending. Processing times may vary based on regulatory requirements and our internal procedures, as each transaction is reviewed individually. These steps help ensure the security and integrity of all transactions. We appreciate your patience and kindly ask you to wait while we complete the process."

For the very first time in years of using GGbet, this issue had me going through online reviews of the site and I realized payments can be delayed for even months at GGbet for some people. These online reviews made me overthink and with all of it, I have decided to file this complaint just so they're aware in case they plan on not paying me.

These issues are making me lose my confidence in withdrawing my money at all.

I would like to let Ask Gamblers know that I'm willing to wait until the 1st week of upcoming month, April 1st to April 5th 2025, which would be exactly 2-weeks since I made the initial withdrawal attempt. That's a long enough time frame for payment processing. I will keep an eye on my transactions from 22nd of March until this very day 31st of march and will keep Ask Gamblers Support team updated.

Provided are the screenshots of said withdrawal slips since the 22nd of March. And also a file containing the proof of transaction ID's, their date of withdrawals, and its status.

Thank you so much for the assistance, Ask Gamblers Support team.

Casino en conflicto GGbet Casino
Cantidad $3224.09

Discusión

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Greetings , I have finally been paid off by GGBET.

It may be frustrating due to the long process of withdrawal but I'd say GGBET Casino is genuine. I would therefore ask the Ask Gamblers Support team to close this compliant.

I would also like to thank the GGBET and AskGamblers support team for their co-operation throughout this ordeal. Thank you all.
User name

Dear @rr1sk,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear
@rr1sk,

Thank you for your message.

We are pleased to inform you that all transactions have been successfully processed on our side.
Should you have any further questions or updates, feel free to share them here.

Best regards,
GG.BET Team

Estadísticas de quejas de GGbet Casino

Resueltas 67 / 67
Cantidad promedio $3,279
Duración media de quejas 9 días
Tiempo de respuesta promedio 1 día
Withdrawal requests remain unprocessed despite 1000 USDT limit compliance and repeated technical reasons

I am filing this complaint against GGbet Casino regarding my account which has been placed under a betting limit, making me unable to open the live chat window and contact support.

Account details:

< personal information removed >

• Account ID : 77111155

Current situation:

• My account has fully completed KYC verification and all turnover/wagering requirements.

• On March 31, 2026, after winning several bets on the same day, my account was immediately placed under a betting limit.

• I am completely unable to open the live chat support window.

• I submitted a withdrawal request for 2000 USDT on March 31, 2026. However, on April 1, 2026, the withdrawal was rejected with the reason “technical reasons”.

• Since then, I have made multiple additional withdrawal attempts, all of which were also rejected. The withdrawal IDs are as follows:

b2e8691e-c987-4e02-8b41-b5b01ffab9f7

8a4aed6c-5cb8-448d-9267-efc771153f81

3d824bac-693a-45c2-958c-1fd48262e99e

894012e5-66cc-4030-83f7-75da425c2d33

293fedee-436f-4318-b8c0-9fd982435256

• I have initiated multiple withdrawal requests, each strictly under the 1000 USDT per transaction limit. However, none of these withdrawals have been processed or paid out.The withdrawal IDs are as follows:

a737d308-a954-4d0c-a0b9-73555af85f97

83d81605-8f56-4a43-8f01-ad5764fdb3cd

3b0771df-4cd9-46a6-85ee-13857e8f3cbd

cf2f3310-3f62-4d37-86bb-46f55dd77bce

235231f0-3dcf-411e-96f0-558f659f6c32

2e3d4f43-fd09-4840-acd5-f51671bb2025

aa2d1730-a057-4a9e-b2fc-0b20821ab6f7

cf7dd6f2-4e05-4b13-b354-500c82556701

50a45683-13aa-4375-a9ef-833403da7a03


I have already contacted [email protected] multiple times via email, requesting the immediate processing of my withdrawal, but have received no resolution or clear timeline to date.

My demand: I request that GGbet Casino immediately:

1. Process all withdrawal requests I have initiated and ensure the remaining funds are fully paid out.(7404USDT)

2. Provide a specific and concrete timeline for when the withdrawals will be received, rather than dismissing the issue with vague “technical reasons”.

I have attached the following evidence:

Current balance

Live chat error message

Withdrawal request confirmation

The latest support email received on April 2, 2026 (claiming “being processed” with no action)

Copies of all previous emails sent to [email protected]

I look forward to a prompt resolution through the AskGamblers Casino Complaint Service.

Chart Pointer
19h Restantes
$9,404