Hello,
A simp
Terrible withdrawal issue. I have about €6600 stuck at the casino. My withdrawals small 500€ withdrawals have been pending for two weeks now. I have not received any reason from the casino. No KYC documents are required from me either. Live chat doesn't say anything. I have to ask you for help. Can you please contact this casino so I can get my money sometime.
AskGamblers
Dear GeniePlay Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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