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Dolly Casino - Casino no payments

RESUELTA

Información sobre las quejas

Casino en conflicto

Dolly Casino

Cantidad

zł 498

MMM8888 Polonia
Publicado el 28 de diciembre de 2024

Hello,

The casino, despite repeated reminders on chat and by email, does not want to pay out the amount of PLN 498

Account verified.

I have been waiting for the payout for three weeks. I believe that if the casino cannot afford to pay out such a small amount, it should not get a license.

The casino does not respond to emails requesting account closure.

AskGamblers
Publicado el 30 de diciembre de 2024

Dear Dolly Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Publicado el 10 de enero de 2025

Dear all,

This complaint has been reopened as per Dolly Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

MMM8888 Polonia
Publicado el 10 de enero de 2025

Thank you for your intervention, the amount has been paid.

AskGamblers
Publicado el 10 de enero de 2025

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.