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Cashed Casino - Not issuing any withdrawals

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Información sobre las quejas

Casino en conflicto

Cashed Casino

Motivo

Otro

Cantidad

$ 401

Publicado el 9 de noviembre de 2024

Hi,

i made a withdrawal request on cashed casino on November 4,2024 at 1:39 AM PST, and its been 5 business days and still there is no withdrawal processed from their end.

It still shows same under review.

I tried to contact live chat but all i get is computerized generated same messages everytime and tells me that there is alot of withdrawal requests they are processing so there is delay going on. But their terms and policy says all withdrawals are processed within 3 business days.

I wonder if they ever gonna issue my withdrawal or not. I didn’t play any bonus or something. It was my own money i played with and expecting the withdrawal as soon as possible.

Please help me with that.

AskGamblers
Publicado el 9 de noviembre de 2024

Dear @Shubh0007,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Publicado el 9 de noviembre de 2024

I initially deposted $100 and didn’t play and bonus and total withdrawal amount was $401 canadian dollars.

AskGamblers
Publicado el 12 de noviembre de 2024

Dear Cashed Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Publicado el 15 de noviembre de 2024

Dear all,

This complaint has been reopened as per Cashed Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers
Publicado el 6 de diciembre de 2024

Dear all,

This complaint has been reopened as per Cashed Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Publicado el 9 de diciembre de 2024

Dear Shubh0007,

We are pleased to inform you that your withdrawal request has been completed.

If you have any additional questions don't hesitate to contact us.

Kind Regards,
Cashed Casino Team

Cashed Casino Quejas

  • 10 de 11 Resuelta
  • 2 días Promedio de respuestas
  • 4 días Duración media de la queja
  • 4,109 USD Importe medio

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