Campeonbet Casino - They refused to give me a bonus cause I have different username on AG and in the Casino

Dear AG Team,

We feel that this complaint is self eplanitory.

Kind regards,

Campeonbet Support Team

Hi,how to explain that a bonus have gone?i havent used it…all activity history is shown on my screens as like an emails which were answered but nothing happened in realtime or later

Dear AG Team,

Kindly note that both bonuses have already been credited to the account.

The complainant cancelled the casino bonus and is therefore no longer eligible to receive it again, and used the free bet bonus on a bet which was settled as lost.

Kind regards,

Campeonbet Support Team

There is nothing showed that the bonus was cancelled by me! Each time you write a new case of pseudo bonus! Anyway,i ve talked to a group of people who were cheated with the same bonus in your casino like me,so we will countinue to report this situation to other places and gamble policy institutions

Dear Campeonbet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved.

Thanks in advance for your cooperation.

Dear AG Team,

Please note that the complainant has already forwarded the transaction history, in which you can see both bonuses credited and cancelled/used.

Furthermore, please accept our apologies, the bonuses were not cancelled by the complainant and/or used, but left unused and therefore expired within the given time frame of 48 hours.

All information was reviewed and confirmed from our end.

Kind regards,

Campeonbet Support Team

Dear AG Team & WEEMEEQ,

The bonuses have now been re-credited in goodwill.

Please note that they must be used within 48 hours.

Kind regards,

Campeonbet Support Team

Dear @Weemeeq,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.