Queja #1 Caibo Casino

Delayed 4165 euros withdrawal

Por Smoochiejr69

hace 1 año

I've been waiting for Caibo Casino to payout my withdrawal since March 29th....

I feel 3 weeks was more than sufficient time to pay me my funds...

They keep telling me they're working on it over and over. What's so difficult to process a withdrawal?... I'm not understanding this long wait.

And now their site is under maintenance for over a week

Casino en conflicto Caibo Casino

Motivo Pago retrasado

Cantidad €4165

Discusión

AskGamblers

• Support Team

hace 1 año

Dear Caibo Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Estadísticas de quejas de Caibo Casino

Resueltas 0 / 3

Cantidad promedio $4,819

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

Caibo Casino Quejas

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My withdraw is delayed more than one month

I created my account on 29.03.2025. I lost my first deposit, then I made a second. I won some money and I wanted to withdraw my money. I'm waiting more than month for my withdraw. I made 3 withdrawals on 01.04.2025 - I received only 2 of them. I spoke with the support like 20 times, they told me all the time my withdraw will be paid soon.

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Delaying my withdrawal for more than 5 weeks

Hi. I have been waiting for my withdrawal since 30.03.2025. After approximately 1 week I started getting an error when accessing the site, saying: "We'll be back soon! Sorry for the inconvenience but we're performing some maintenance at the moment. We'll be back shortly!" Needless to say that has not been the case, as that message has been there for one month now, blocking my access to the site. Upon communicating with the support team on e-mail, I keep getting the same scripted reply saying it's being handled with high priority etc. I'm sick of waiting for my money for this long, and hoping this complaint message can help speed up things.

Adding some photos to show what I am talking about.

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