I withdrew $5500 from Bitstarz on 3 April which was accepted and processed. I realised that the suffix on my account was incorrect and contacted my bank to advise best next steps. They suggested a change being sent to correct the suffix which Bitstarz said they did on the 5th April. I have contacted both my bank and Bitstarz every few days and Bitstarz can provide no update or request a trace. As of today all they could say is they have asked for an update and there is no ETA. It has now been 20 days. Please help.
Información sobre las quejas
Hi guys,
This complaint has been resolved I believe :)
Shay, can you please confirm?
Olle
Yes it has, thanks for all your help Olle.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
BitStarz Casino Quejas
- 2 de 2 Resuelta
- 1 día Promedio de respuestas
- 2 días Duración media de la queja
- 2,750 USD Importe medio
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