Bitkingz Casino - Waiting three weeks for a deposit that I made now they busy with some investigation

Dear Geruis,

Thank you for bringing this to our attention. Please note that as soon as we became aware of the issue, we escalated it to payment provider for further investigation. While we always aim for quick resolutions, some cases require additional processing time that is unfortunately beyond our direct control.

That said, we’re pleased to confirm that your deposit has now been successfully added to your account. If you need any further assistance, please don't hesitate to reach out to our support team directly.

We wish you best of luck!

Kind Regards

Dear @Geruis,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.