Betspino Casino - Refund agreement not received yet - Queja sin resolver

Lucboy

Hello team AG,

I have signed a refund agreement of €6.652,50 on the 27th of May 2024. At the day of writing, it's 25th of August and i still have not received anything and all emails that i have sended are ignored for 13 weeks now. It's complete radio silence and i dont know what to do anymore. Tried everything, writing trustpilot reviews, emailing them, calling them, WhatsApp, Telegram but they ignored every form of communication. I signed the contract, did a extra KYC after i already did that when opening my account. It's insane.

This delayed payment caused me a lot of personal issues which have let to a depression. And i'm not hopefull that they will pay.

AskGamblers

Dear Betspino Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Lucboy

Thanks for your reply, there are no updates and all my emails keep getting ignored just like the last 13 weeks. When i contact support they close the chat almost instantly.

Betspino Casino - Refund agreement not received yet

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€ 6652.5

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