Betsofa Casino - Failed to adhere to their own 24h processing time

Dear Betsofa Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear RASHATA,

It is important to note that our casino's Terms & Conditions specify the withdrawal limits, so withdrawals are processed in accordance with the stated limits. We appreciate your patience and are pleased to inform you that the latest withdrawal request has been successfully approved by the relevant department!

Please do not hesitate to contact us directly via email or 24/7 live chat if you have any additional questions.

Best regards,
Betsofa Team

Dear @Rashata,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.