Cancelled my withdrawal without providing any reason
Hi AskGamblers team,
I am submitting this complaint against Bethog Casino. On December 17, 2025, the casino cancelled my withdrawal request for a total of $35,110.
I registered at Bethog, used their Welcome Bonus, and followed all the rules. After completing the wagering requirements, I had a balance of $35,110. However, instead of processing my payout, the casino blocked me
The most frustrating part is that their support team flatly refuses to explain why. They haven't provided any reason, haven't accused me of any specific rule violation, and are simply stonewalling me. I played fairly and did not violate the terms of the maximum rate (they don’t have it)
It’s been a month since the incident, and I’ve received no clarity. I’m asking AskGamblers to help me get a transparent explanation and, ultimately, my rightful winnings.
Account details:
Username: Yerzhanlskarin
Date of incident: Dec 17, 2025
Amount: $35,110
Thanks a lot!
I am submitting this complaint against Bethog Casino. On December 17, 2025, the casino cancelled my withdrawal request for a total of $35,110.
I registered at Bethog, used their Welcome Bonus, and followed all the rules. After completing the wagering requirements, I had a balance of $35,110. However, instead of processing my payout, the casino blocked me
The most frustrating part is that their support team flatly refuses to explain why. They haven't provided any reason, haven't accused me of any specific rule violation, and are simply stonewalling me. I played fairly and did not violate the terms of the maximum rate (they don’t have it)
It’s been a month since the incident, and I’ve received no clarity. I’m asking AskGamblers to help me get a transparent explanation and, ultimately, my rightful winnings.
Account details:
Username: Yerzhanlskarin
Date of incident: Dec 17, 2025
Amount: $35,110
Thanks a lot!