Hello. I have requested a withdrawal from the BaoCasino casino and it has been over 5 days now and it has not been processed in any way. My standard withdrawal processing time has long passed and nothing is happening in this case. The chat agents can't tell me why it takes so long, but they sent a query to the casino manager, but I didn't get any answer from him. I do not have an answer to the question why the withdrawal is still not being processed, so I am writing here, maybe it will have some effect and I will get an answer from the casino representatives. I would like to add that my account is fully verified, I had withdrawals in the past and there were no problems with them, so the current situation is quite strange.
Información sobre las quejas
Casino en conflicto
Motivo
Dear @damjan071,
The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Thank you so much for accepting the complaint and trying to help me with my case, but some time before it was published, BaoCasino finally processed the withdrawal (it took over 6 days). So the complaint seems to be closed. And thanks again for trying to help.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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