888 Casino - 888 its been 5 days where's my emails 1000cad

Hi there Yolo79,

I have escalated your concern to our relevant team if they can already process your withdrawal since your documents have been verified. They will reach out to you via email with the updates. Thanks for your patience and understanding.

Kind regards,
888 Team

Hello 888 Team
This is what I’ve been hearing all week. You replied to my complaint over 16 hours ago and I have yet to receive any update from your “relevant” department. My withdrawal is still showing awaiting process* (screenshot is below, personal information has been removed.) please follow up with them and update me here going forward.
Thanks.

Hi Yolo69,

Withdrawals may time take time to process it may take up to 48 hours to be fully released but no worries I can see that this is now being handled by our payments team as we speak. This should be release soon on our end but please take note that the crediting of your money to your bank may still differ on how fast your bank process their transactions.

We appreciate your patience and understanding. Thank you.

Regards,

888team

Good morning 888 Team

I must express my deep disappointment with the prolonged delay in processing my withdrawal request. It has been over a week since I made the request on July 31, and despite your assurance that it would take up to 48 hours for the process, my funds are still showing as "Awaiting Process" on your site.

Come on now. Lets be straight up. I know how interact e transfers work.

All your payments team has to do is send my $1000 CAD withdrawl to Gigadat. Gigadat will then send me an email with a confirmation and a password. Then they will send me an interact e transfer, via email either later in the day or the next day, depending on when 888 payment team releases my $1000 and sends it to them.

I would like immediate action from your payments team to send my $1000 CAD winnings to Gigadat without any further delay. This situation is not acceptable, and it is causing me unnecessary frustration and inconvenience. Please confirm with your payments team that my withdrawal has been processed and sent to Gigabit today. Additionally, please advise with me once you have confirmation that my withdrawal has been sent to Gigadat. Gigabit should be depositing my withdrawal shortly after that and I will advise here once I have received my winnings.

I urge you to escalate this matter within your organization and prioritize the resolution of this issue. I have been patient thus far, but my patience is wearing thin. I am looking to resolve this matter promptly and hopefully it will restore my confidence in your casino's ability to deliver on its promises.

I will be checking for your response regularly, and I expect to receive positive news of the payment being sent to Gigadat soon. Your prompt attention to this matter is crucial, and I hope we can bring this matter to a satisfactory conclusion without further delay.

Thank you for your understanding, but more importantly, for taking the necessary steps to rectify this situation promptly.
Regards,

YOLO79

Hi Yolo79,

We understand, don't worry this has now been escalated to the Supervisor of our Payments team for immediate action. Please wait for their email, thanks.

Regards,

888team

Hi 888 team

Any updates? I have yet to receive anything via email from your payments dept. My withdrawal status remains unchanged. (Awaiting Process*)
Please advise.

Hi Team
No one has emailed me. I do see that that status of my withdrawal has changed from awaiting process* to In Process. Kindly requesting that you provide me with an update. Has my withdrawal been sent to Gigadat? Please confirm.
Thanks.

Hi there,

Upon checking, your withdrawal is now in process. Please know that the funds will take up to 3-5 working days to reach your bank account. Your withdrawal was processed last 08/05/2023. Thanks for your patience and understanding.

Kind regards,
888 Team

Hi 888 Team

Does In Process mean that the payment has been sent to Gigadat? Can you please confirm that? Thanks again for your help.

Hi Yolo79,

Yes withdrawal has been processed on our end and should be credited on your bank soon.

Regards,

888team

Good morning

I received an email From Wyzia yesterday morning stating that they that have received my withdrawal request and I would get my winnings transferred to me by yesterday or today. I have not received anything else from Wyzia, is this something you can follow up with them on? Screenshot of email is attached.
Thank you,

Hi Yolo79,

I checked this with our Payments team and we can confirm that the money is no longer with us, with your concern this needs to be done on your end. We suggest to contact them and inquire about the funds that they received.

Regards,

888team

Good morning

I can confirm that my winnings have been deposited into my acct.

Thanks to the 888 team on here for your assistance, it sucks that players like myself and all the others who have made a complaint through ask gamblers have to resort to doing so in order to get some assistance and resolution. Im grateful for
Your help. Additionally, that leads me to saying:
A BIG SHOUTOUT and HUGE THANK YOU to Ask Gamblers for existing and for the superior level of service you offer to players. You can close this complaint now.
Best regards,

Yolo 79

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.