Ybets Casino - Transfer done deposit missing to ybets casino

I received that via mail as well and reply there? It is necessary to reply here as well? Anyway, the ybets and askgamblers have my prove where I do the transfer, there's two transactions, both the same, for the first one I receive the deposit, for the second one I didn't receive. Can see that also my profile from ybets. Only first transaction was deposited. The second not. But they receive my money. The proves is there

Dear Ybets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear TYNTIN47 and ASKGAMBLERS,



We have relayed all the information to our KYC Department.



Please be assured that your request is under review and will be addressed at the earliest opportunity.



We sincerely apologize for any inconvenience this delay may have caused and express our gratitude for your understanding and patience throughout this period.



Respectfully,

Ybets Casino Representative

Dear TYNTIN47 and ASKGAMBLERS,



We are pleased to inform you that your deposit has been successfully credited.

However, we would like to apologize for the inconvenience caused by an issue on the part of the payment provider.

Respectfully,
Ybets Casino Representative

Dear @Tyntin47,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.