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Blocked Withdrawal and Urgent Complaint


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Von Tonine
vor 3 Monaten

Hello AskGamblers Team,

I am filing a formal complaint against Ybets Casino due to the blockage of my withdrawal and their complete lack of response.


Withdrawal Amount: 120 USDT

Withdrawal Date: 21/02/2026

History and Evidence

Multiple emails were sent to their finance team (finan­ce-­tea­m@y­bet­s.net), but I have received no reply.

Chats with Ybets support (screenshots attached) show:

Generic replies like “Your withdrawal is being processed”, “Please wait”, and “Your case is a priority”.

Chats were closed or blocked by the support team without any resolution despite my repeated requests for immediate processing.

I was unable to speak to a manager or obtain a concrete payout date.

No action has been taken on my withdrawal for over 27 hours, despite repeated promises from their support team.

My Request

Given the persistent delays, lack of communication, and the fact that I was blocked from the chat:

I request the immediate processing of my 120 USDT withdrawal.

If the withdrawal cannot be processed promptly, I request a full refund of all deposits on my account, as the situation is unacceptable.

I have attached all emails, chat transcripts, and screenshots as evidence of my attempts to resolve this issue directly with Ybets.

I kindly ask AskGamblers to intervene and ensure my funds are either paid or refunded without further delay.

Thank you very much for your assistance.

Sincerely,


Unseriöses Casino Ybets Casino
Betrag $120

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
“Issue resolved. I received my payment. You can close the complaint.”

Ybets Casino Beschwerde-Statistik

Gelöst 73 / 75
Durchschn. Betrag $2,243
Durchschn. Dauer 20 Tage
Durchschn. Antwortzeit 3 Tage