6.1.2025 I made a 200e deposit to williamhill.com. Deposit didnt credited to account. Williamhill Finance team confirmed via email that they have got the money and asked to send documents which I did via email and in chat many times. Chat have escalated the issue many times and told that they will email me afterwards - no answer after 2 weeks. Ive been waiting to get the refund now almost one month.
Beschwerde-Info

Dear William Hill Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.

Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
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