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VoltCasino - No bonus, still waiting, bad support


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Von Simon J.
vor 7 Jahren
I selected the bonus option and deposited £20 7 times, still not received my promised 50 free spins and my 200% bonus, live chat said it’s been passed on to the relevant department this was 4 days ago, need to resolve this or I’m going elsewhere . Every time I go into chat they aren’t that helpful, I want my 200% bonus and free spins before I leave a negative review!!!

Diskussion

User name

AskGamblers Complaints Team has been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

User name

Dear @Ultrasonic,

Please let us know if there's an update regarding your ongoing complaint and if you received the 50 Free Spins? Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

User name
Hi again,

Unfortunately the offer was expired and therefore not valid. We have however supplied you with a code to grant you the current welcome offer available.

Please also note that you can choose from an array of rewards with accumulated Volt Points, where all winnings are cash.
User name loyalty-level-2
So if askgamblers have failed to remove an advertised bonus I should still be entitled to this ?

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