Hello
First of all this is my first time playing online casino, i already spent 860 in less then 12 hours with all slot casino, i registered it on 2-feb 2016. it was good until 9 feb 2016, i logged in and played the bonus credits and so on made some wins, and withdrew 209AUD which is still pending.
Today i wake up and check my bank account and there is 3 separate transaction, each 50AUD amounting 150AUD was deducting from my debit card, and all 3 transaction are dated from 2 feb 2016- 3 feb 2016 and still pending. but the transaction was processed 9 feb 2016. I did not make the 3 transactions as it was impossible cause of that time 2 feb to 3 feb i only had about 900AUD in my bank account and i spent 860 in all slot casino. The interesting thing is how these transaction occurred on the 2 feb to 3 feb when i did not have enough funds in my bank account. and some how when i deposited funds into my bank account, the 3 transaction showed up on the 9 feb.
I already contacted my bank about this and had to cancel my debit card, before the bank can make a dispute and investigate about the 3 transactions. I even talk about this in the live chat please look up the conversation in my account as i requested to make a note of this and asked for a copy of my record of deposit.
I really don't feel confident to give more personal information after this incident.
Beschwerde-Info
its okay now, the 3 transaction had been canceled today.

Based on player's last comment, we consider this case as resolved and it is now officially closed.
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