Beschwerde #6
ShinyWilds Casino
Account verified but withdrawal repeatedly cancelled and site unresponsive
vor 2 Monaten
Hello,
Having a nightmare with Shinywilds. Firstly they claimed the crypto coin I was trying to withdraw to would not work as there was an issue with their system. So they told me to use BTC. I did this and yet again it failed (This was weeks ago when I could last get in touch with a human).
I then tried bank transfer. I got an automated email saying the withdrawal was cancelled as I wasn't verified, even though I was told by chat I was. I went on sumsub again and it said I was verified. I requested the withdrawal again.
AGAIN the withdrawal was cancelled (Happened 3 times now) and I got the same automated message saying the profile wasn't verified. Even though it is...
Not sure what to do here as no1 is responding when I email and chat I can leave it open for 8 hours and no one responds? They also send the automated message saying my withdrawal has been cancelled from a casino called wunderwins?
They are all over the place.
Having a nightmare with Shinywilds. Firstly they claimed the crypto coin I was trying to withdraw to would not work as there was an issue with their system. So they told me to use BTC. I did this and yet again it failed (This was weeks ago when I could last get in touch with a human).
I then tried bank transfer. I got an automated email saying the withdrawal was cancelled as I wasn't verified, even though I was told by chat I was. I went on sumsub again and it said I was verified. I requested the withdrawal again.
AGAIN the withdrawal was cancelled (Happened 3 times now) and I got the same automated message saying the profile wasn't verified. Even though it is...
Not sure what to do here as no1 is responding when I email and chat I can leave it open for 8 hours and no one responds? They also send the automated message saying my withdrawal has been cancelled from a casino called wunderwins?
They are all over the place.
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