Beschwerde #1 Royal Reels Casino

Withdrawal pending for over 7 days

Von Andrejroz1

vor 1 Jahr

I have been waiting over 7 days for my withdrawal of $1500. When I contact live chat they say that I need to be sent a KYC document from that department. It’s been 7 days and no email has been sent! Live chat reply with generic messages. I’ve withdrawn before from this casino and it has NEVER TAKEN this long. Max has been 2-3 days. My account is fully verified. I do not accept deposit bonuses, ever.

Unseriöses Casino Royal Reels Casino

Grund Verzögerte Auszahlung

Betrag $1500

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear Royal Reels Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Andrejroz1

• Victoria • 2 Bewertungen

vor 1 Jahr

When I contact live chat it’s always the same generic reply’s. Can’t answer when or why…

Royal Reels Casino Beschwerde-Statistik

Gelöst 0 / 1

Durchschn. Betrag $1,500

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A