Beschwerde #18 Royal Rabbit Casino

Delaying payout for a week

Von Dalila B.

vor 4 Jahren

Hi I am a good costumer of mountberg casino usually they are serious, I play on rabbit casino I am VIP I have à win 14000 e they told me that they would pay me 2000 each week even if I am VIP member I was ok I have no other choice. This is very long delay, but this week I my withdrawals are still pending when I ask them why they didn't proceed my payments they told me it is in process since now more than a week situation still the same I wrote to financial team, to support to understand but they didn't.

Answer, this is very long delay, I think maybe it is a way to make me loose my Wins by replaying and bets. This is royal rabbit casino my player name is patatedouce please can you help ?

Unseriöses Casino Royal Rabbit Casino

Grund Verzögerte Auszahlung

Betrag €14000

Diskussion

AskGamblers

• Support Team

vor 4 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

Patatedouce

• Frankreich • 1 Bewertungen

vor 4 Jahren

Hi yes i agreee thanks you i think this complaint is resolved if you respect now weekly withdrawals Thanks ask gamblers

Royal Rabbit Casino

• Representative

vor 4 Jahren

Hi Patatedouce,

I have just checked with our payment department. Your latest transaction is on its way on the correct account and in due time.

Thanks,
Royal Rabbit

Patatedouce

• Frankreich • 1 Bewertungen

vor 4 Jahren

Please just see on attach files